Lab Associate II - Microbiology

Quest Diagnostics

About The Position

The Lab Associate II is a non-licensed position providing general support for the microbiology laboratory while following applicable policies and procedures. The role assists with specimen preparation and handling, laboratory operations, inventory, documentation, quality control, and support for licensed personnel. The position also contributes to training, process improvement, and maintaining a safe, organized laboratory.

Requirements

High school diploma or equivalent.
A high school diploma with a minimum of 2–3 years of laboratory experience is required.
Working knowledge of reagent stability and storage.
Awareness of factors that influence test results.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Communication and interpersonal skills to deal courteously and effectively with management, coworkers, and clients.
Ability to use required personal protective equipment.

Nice To Haves

Bachelor’s degree in Biological Science or Chemistry; coursework in another life science degree will be evaluated.
Two to three years of laboratory experience preferred.
Strong typing skills.
Other automation skills.

Responsibilities

Prepare and organize samples for testing, including sample racking, aliquoting, and tube preparation.
Label, handle, process, prepare, transport, and store specimens.
Identify sample or specimen problems and resolve them appropriately or elevate them to licensed personnel or the delegated supervisor.
Demonstrate problem-solving ability on service and production issues.
Prepare testing equipment, assist with preventive maintenance, and notify appropriate technical staff of equipment problems.
Assist licensed personnel or the delegated supervisor with pre-analytic and post-analytic testing activities, as applicable.
Prepare pre-analytical reagents and controls using automated or fixed-volume measuring devices, and submit documentation for approval to use.
Prepare and maintain accurate reagent or media records using established procedures, formulas, stock solutions, and fixed-volume measuring devices.
Maintain consumable inventory, including ordering, unpacking, logging, dating, storing, and rotating reagents and supplies.
Perform inventory of laboratory items, including restocking benches and equipment inventory.
Sort and accession incoming specimens into the appropriate laboratory information system, then deliver them to the designated testing platform or department.
Enter data or transcribe previously recorded results into a computer for data reduction and preparation for licensed personnel review.
Tally workload data and prepare reports as requested.
Assist with quality control procedures and prepare protocols, logs, or other documents.
Assist a licensed person with validation verifications and other Research and Development activities, as applicable.
Train other Lab Associates and support training programs, where applicable.
Suggest ways to improve efficiency and productivity, provide feedback, and contribute to process improvement.
Demonstrate leadership through accountability and collaboration in daily activities.
Answer, transfer, or take accurate messages on phone calls.
Maintain confidentiality of client information.
Help keep laboratory areas neat, clean, and organized.
Comply with health and safety policies, procedures, and practices, including use of personal protective equipment.
Perform other duties as assigned.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost health assessment program.
Blueprint for Wellness® healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.