Lab Assistant-Referrals Lab

Spartanburg Regional Healthcare System•Spartanburg, SC

About The Position

The Laboratory Assistant Non-Technical works in the Referrals Lab at Spartanburg Regional Healthcare System, rotating among inpatient specimen receiving, outpatient registration, and MGC/ICC specimen receiving. The role registers patients and specimens by validating and entering demographic and billing information, verifies orders, enters laboratory procedures into the LIS, and receives, accessions, and processes patient specimens in preparation for testing. The assistant works with laboratory technologists to ensure specimens are processed appropriately and may load and unload the automation line, investigate line errors and specimen issues, and assist with department maintenance of automation equipment, centrifuges, refrigerators, and freezers. The position follows established laboratory standards, practices, procedures, department policies, and regulations, as well as applicable Behavior Standards. Other duties may be assigned.

Requirements

High school graduate or equivalent.
Intermediate-level computer knowledge and experience.
Fluent in reading, writing, and speaking English.
Able to work calmly and efficiently under the stress and demands of an active position, including during crisis situations.
Able to work as a team member and demonstrate good interpersonal skills.
Able to make decisions and use appropriate judgment.
Able to provide and understand the communication, developmental, and treatment needs of patients, families, and visitors from neonate-birth through geriatric ages.

Nice To Haves

Prior laboratory experience or hospital registration experience.
Knowledge of ICD-10 coding.
Knowledge of insurance.

Responsibilities

Register patients and specimens by validating and entering accurate demographic and billing information.
Perform compliant order verification and enter laboratory procedures in the LIS.
Receive, accession, and process inpatient and outpatient specimens in preparation for laboratory testing.
Rotate among inpatient specimen receiving, outpatient registration, and MGC/ICC specimen receiving.
Work with laboratory technologists to ensure specimens are processed appropriately.
Load and unload the automation line and investigate automation line errors and issues.
Investigate specimen issues.
Assist laboratory technologists with department maintenance, including the automation line, centrifuges, refrigerators, and freezers.
Communicate professionally with physicians, management, staff, patients, families, and visitors.
Follow laboratory standards, practices, procedures, Behavior Standards, and department policies and regulations.
Perform other duties as assigned.