Lab Assistant/Phlebotomist FT

Trinity Health•Davenport, IA

About The Position

At MercyOne, health care is more than a doctor’s visit or a place to go when medical attention is needed. The organization’s mission is to improve the health of communities by supporting people when they are sick and helping keep them well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities metropolitan area and surrounding Eastern Iowa and Western Illinois communities. It has been recognized as a two-time national Top 15 Health System and for ranking in the top 1 percent nationally for patient safety. The Lab Assistant supports a variety of laboratory departments by assisting technical staff with the collection, processing, analysis, and reporting of laboratory tests used for patient diagnosis and treatment. The role ensures specimens, patient information, and testing workflows are handled accurately and efficiently, supporting timely turnaround, data integrity, and compliance with quality and safety standards. The schedule is 0300–1130, with every other weekend, on-call work, and some holidays. MercyOne colleagues receive competitive compensation, a full benefits package, and opportunities for growth throughout the system.

Requirements

High school diploma or GED.
Strong computer skills and the ability to learn new systems and tools quickly.
Comfort operating in a collaborative, shared-leadership environment.
A personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others in support of Trinity Health and MercyOne’s philosophy, mission, vision, goals, and values.

Nice To Haves

Laboratory experience and knowledge of medical terminology preferred.

Responsibilities

Perform venipunctures, finger sticks, and heel sticks for patients from neonates through geriatric adults, following laboratory collection policies.
Accept specimens and requisitions from internal and external customers; manage add-on orders and pending lists according to laboratory procedures.
Identify patients and specimens using two unique patient identifiers and accurately label specimen containers.
Register and log specimens in the Laboratory Information System (LIS), assess specimen adequacy and acceptability, and scan required documentation into patient records.
Process specimens, including identification, aliquoting, plate streaking, slide preparation, special handling, and required documentation, in accordance with laboratory protocols.
Help resolve problematic patient specimens and test orders in collaboration with laboratory staff and clients.
Follow safety, infection-control, and chemical-handling procedures, and support workflow practices that promote accurate testing, timely turnaround, and productivity.
Use laboratory information systems for accurate data entry and workflow management.
Restock supplies, participate in peer teaching, and take part in department or hospital committees and projects as assigned.