Lab Assistant III - 1.0 FTE Full-Time Days (08-HR)

Stanford Health Care•Palo Alto, CA

1d•$37 - $41•Onsite

About The Position

Join Stanford Health Care's Clinical Laboratory Services in Palo Alto — where innovation meets patient care. Our state-of-the-art laboratory operates 24/7, delivering advanced diagnostic testing that supports clinicians and improves patient outcomes across the health system. Be part of a collaborative team shaping the future of laboratory medicine. Every test. Every result. Every patient. What you’ll contribute: 24/7 access to cutting-edge diagnostics Roles across precision medicine, microbiology, transfusion services, and more A culture focused on innovation, collaboration, and excellence in patient care Opportunities to impact patient outcomes across the Stanford Health Care system Ready to make an impact? We’re seeking talented professionals who are passionate about world-class patient care and advanced diagnostic testing. Join us and help advance the future of healthcare. Apply today to become part of Stanford Health Care’s Clinical Laboratory Services team in Palo Alto. This is a Stanford Health Care job.

Requirements

High School Diploma or GED equivalent
Ability to establish good working relationships with a variety of professional, technical and nontechnical staff
Ability to organize, prioritize, multi-task, and adapt to changing priorities
Ability to speak, read, write, and understand English effectively at a level appropriate for the job
Knowledge of aseptic technique and other lab techniques (micro/viro)
Knowledge of basic laboratory testing procedures, laboratory precautions, and use and care of common laboratory equipment
Knowledge of instruments, methods and materials used in a hospital laboratory
Knowledge of medical terminology
Knowledge of various nontechnical needs of a laboratory, usually acquired from a combination of previous work experience and/or schooling
Skills: Data entry

Responsibilities

Accession patient information accurately into Laboratory computer system.
Check all requests for proper and accurate patient information.
Consult with Supervisor, Lead or Technologist when unclear or unusual requests received.
Notify physicians, nursing units, clinics etc. when sample received is either inappropriate for testing or otherwise compromised.
Distribute samples accordingly after processing, ensuring that samples are routed to appropriate areas in the laboratory.
Distribute STAT requests in a timely as well as appropriate manner.
Answer telephones, respond to inquiries regarding status of testing, giving out results, transferring calls as necessary, answering all inquiries in a polite and efficient manner.
Accurately take results from Reference labs.
Assist with media preparation, reagent preparations, and glassware preparation when requested.
Communicate with physicians, nurses, visitors and other laboratory/ hospital staff in a cooperative and courteous manner.
Respond to their needs appropriately with minimal waiting time.
Follow all departmental policies regarding attendance, punctuality and health and safety.
Independently resolve problems encountered in routine work.
Recognize problems or requests which require Supervisor and/or Technologist assistance when appropriate.
Keep all work areas clean and dispose of all waste appropriately.
Keep current with all laboratory procedures, techniques and changes in all areas of the laboratory through which he or she rotates.
Keep work areas well stocked with necessary supplies and notify appropriate personnel when inventory levels are low.
Maintain all logs, records and data etc. in a legible and precise manner.
Print reports and faxes; send via US mail or interdepartmental mail as requested.
Provide backup coverage as necessary to monitor fax machine for incoming patient report handling, scan reports for both CERNER and EPIC reports according to written procedure and faxing results upon request.
Provide orientation and training to Lab Assistants.
Orient new employees to general procedures in the lab; train them in the performance of nontechnical duties.
Receive samples via the pneumatic system, couriers, patients, or other hospital personnel.
Deal with patient's samples in an appropriate and efficient manner, distributing to the appropriate area of the laboratory or routing to other hospital departments as necessary according to procedure.
Report promptly to Supervisor or Lead any abnormal circumstances with equipment, machinery or other problems that may exist.
Understand patient care and laboratory priorities and independently assist others to ensure efficient workflow.