Lab Aide | Processing

Logan Health•Kalispell, MT

2d•Onsite

About The Position

Logan Health's Medical Center Laboratory in Kalispell, MT has an opening for a Lab Aide Processor to support daily laboratory operations. This position involves receiving and handling various specimen types, verifying labeling accuracy, distributing specimens, and providing customer service. The organization emphasizes quality, compassionate care, and innovation, with core values of kindness, trust, teamwork, and striving for excellence.

Requirements

Must be comfortable working in a laboratory environment and handling specimens, as well as urine or blood samples
Current CPR certification per assigned area(s).
Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
Commitment to working in a team environment and maintaining confidentiality as needed.
Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
Strong interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Nice To Haves

Prior healthcare or lab experience is preferred, but not required.

Responsibilities

Receiving and handling various specimen types, including urine, microbiology samples, swabs, surgical specimens, and blood
Verifying labeling accuracy and relabeling specimens when necessary
Distributing specimens to appropriate laboratory departments for testing
Answering phones and providing courteous, timely customer service
Serves as an advocate/educator for improved collection and ordering procedures for assigned area(s) as applicable.
Serves as contact for inquiries in order to provide timely status and processing updates of specimens.
Escalates unresolved issues per department procedure and protocol.
Ensures correct patient identification and information.
Answers or refers inquiries promptly and courteously per department procedure.
Verifies patient identification prior to collection and labels specimens accurately.
Handles incoming specimens, sorts and delivers to processing, and checks accuracy of requisition and labeling of specimens per department protocol.
Maintains regular and consistent attendance as scheduled by department leadership.