L4 Engineer III

Advisor360•Needham, MA

2d•$120,000 - $141,000

About The Position

As an L4 SaaS Engineer, you will be responsible for maintaining complex software applications within our SaaS environment. You will leverage your deep expertise in modern software technologies to enhance the functionality, performance, and scalability of our software solutions. Your role will involve collaborating with cross-functional teams to solve complex technical problems, develop advanced serviceability capabilities and ensure the ongoing reliability and security of our SaaS platform.

Requirements

5+ years of experience in software development, with a focus on SaaS applications
Familiar with leveraging AI in code analysis and generation
Strong experience with cloud platforms like AWS, Azure, or Google Cloud
In-depth understanding of full stack architectures, RESTful APIs, and database design
Excellent problem-solving skills and the ability to work independently and collaboratively
Experience with CI/CD pipelines, version control systems, and agile methodologies
Ability to understand, enhance and improve code
Must be self-motivated and detail oriented with excellent verbal and written communication skills

Nice To Haves

Experience in .NET recommended

Responsibilities

Provide advanced technical support for the Advisor360° SaaS platform including advanced monitoring, complex issue diagnosis, break/fix, and service restoration
Optimization of application performance and availability
Analysis of software systems to identify opportunities for software and architecture improvements
Design and development of serviceability tooling and features to allow enhance and streamline support capabilities
Build deep domain expertise on global infrastructure deployment technology and processes
Mentor and support team members with technical expertise and guidance
Ensures compliance with coding standards and development procedures
Respond to questions, researches issues, and coordinates resolution of issues
Work closely with Engineering, QA, DevOps, and Infrastructure teams to resolve defects and technical issues
Occasional participation in on-call rotations