L3 Support Intern

Jitterbit

5d•Remote

About The Position

Jitterbit is seeking an L3 Support Intern to support its data, application, and process workflow automation platform. The role involves handling support tickets, monitoring the platform, and analyzing code to fix errors and respond to tickets. The internship is for someone studying a related degree from the second year onward and available to work 30 hours per week during business hours.

Requirements

Currently studying for a degree in Information Systems, Systems Analysis, IT Management, or a related field, from the second year onward.
Basic SQL Server knowledge.
Development skills in Java and/or JavaScript, with interest in solving complex problems.
Basic Excel skills.
Intermediate programming logic.
Advanced English.
Availability to work 30 hours per week during business hours.

Responsibilities

Handle support tickets.
Monitor the platform and analyze code to fix errors and respond to tickets.

Benefits

Health and dental plan
Transportation vouchers
Meal and food vouchers
Totalpass
Paid rest
Life insurance
Flexible benefit
Access to discount portals
Access to a behavioral training platform
Employee Assistance Program for psychological, financial, legal, and social security guidance
Day off during the birthday month
Day off due to time spent at home
Reduced workload on official exam days
Possibility of implementation
Possibility of extending the internship
Career development and mentorship
Flexible, remote-friendly company