Network Engineer

Telefonica Tech

20h • Hybrid

About The Position

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. They serve more than 5.5m customers everyday in over 175 countries, with global strategic hubs in Spain, Brazil, the UK, and Germany. The Telefónica Tech UK&I hub offers an end-to-end portfolio of market-leading services and develops integrated technology solutions across Cloud, Data & AI, Enterprise Applications, Digital Workplace, Cyber Security & Networking. The L2 Network Engineer will be responsible for the management, maintenance, and support of network infrastructure, perimeter security systems, and network management platforms.

Requirements

• Experience of enterprise LAN/WAN/WLAN management
• Experience of Cisco, HPE, Aruba, Meraki and/or Juniper switching/wireless
• Experience of firewall technologies, particularly Fortinet, Cisco, Meraki and/or Palo Alto
• Experience of network monitoring, troubleshooting and management tools
• CCNA certification
• Articulate and a clear communicator
• Be a customer advocate
• Have the ability to converse technical terms and definitions to non-technical personnel
• Experience in report writing
• Meticulous with excellent attention to detail
• Interested in Continual Service Improvement
• Able to multitask and handle large amounts of complex information
• Must have the right to live and work in the UK.
• Access to own transport is essential.
• Must meet Security Clearance vetting requirements as this is a requirement of the role.

Nice To Haves

• VMware NSX experience
• Fortinet certification
• Palo Alto certification

Responsibilities

• Remote and onsite support (where required) of network and security infrastructure (LAN / WAN / WLAN / Firewalls / Application/VPN, Delivery Controllers etc.)
• Troubleshooting complex network issues, identifying network bottlenecks, and implementing solutions to ensure optimal network performance
• Optimizing network infrastructure to ensure maximum performance and scalability.
• Maintain accurate network documentation, including network diagrams, configurations, and inventory records
• Prepare regular reports on network performance, availability, and security
• Day-to-day patching, maintenance and operation of the above in secure environments
• Continual improvement of the systems based on changing demands
• Liaising with various departments within the business
• Coordinating with 3rd party suppliers and partners to support, maintain and implement these systems
• Undertake such additional duties which may result from changing circumstances, but which may not of necessity change the general character or level of responsibility to the post.

Benefits

• Inclusive culture that empowers everyone to be their authentic selves
• Celebration and respect of differences to drive innovation
• Commitment to equity and accessible hiring practices
• Creation of an inclusive culture through TogetHer (Women's network)
• Employee Resource Groups including Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed