Level 2 Engineer

Ergo • Clare, IA

6d • Hybrid

About The Position

Ergo is seeking an L2 IT Support Engineer for a permanent role on their client site in Limerick. In this role, you will join a high-performing team supporting major Irish companies on the MS Cloud stack (O365 / Azure). You will work on cutting-edge IT engineering projects and have the opportunity to build a career with a company that has been recognized as a 5-time Microsoft Country Partner of the Year and a current VMware POTY winner. The role offers a hybrid work model, pension, health insurance, training incentives, and bonuses.

Requirements

• Management of M365 (supporting Teams, Exchange, One Drive etc.)
• Management of MFA
• Supporting and setting up Mobile Devices (MDM)
• Active Directory, Domain Controllers, group policies, DNS
• Good understanding of backup and restoration methods
• Windows 10 configuration, operation and management
• Windows Server 2012/2016/2019 administration and maintenance

Nice To Haves

• Virtualisation (VMWare or Hyper-V)
• Citrix Support or Administration
• Microsoft System Centre Suite (SCOM, SCCM. SCORCH)
• Azure Administration/Configuration
• Professional certifications

Responsibilities

• Provide remote and desktop support to local users on Microsoft stack
• Get involved in project work
• IT Administration and troubleshooting of Windows Server environment
• System backups and storage
• Network monitoring and support
• Server / Desktop Virtualisation

Benefits

• hybrid work
• pension
• health insurance
• training incentives
• bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed