L2 DC Technician
About The Position
This is a long-term ongoing Datacenter Tech opportunity. They will work in the build out and support of a datacenter. They must be open to installation and deployment workload as well. The role requires Level 2 troubleshooting of a variety of servers, ordering and installing replacement parts, updating firmware, configuring IP addresses and login credentials, and assisting network administrators with server and switch issues. This includes tasks such as replacing cables, re-routing cables, replacing optics, and swapping parts. The technician will also temporarily rack and stack servers/switches and cable them for remote access. Assistance with Level 1 responsibilities may also be required. It is critical that all submittals be true L2 break/fix, not remote hands or individuals being walked through tickets by engineers who have already performed the troubleshooting.
Requirements
- Data center
- Rack and stack
- Hardware troubleshooting
- Troubleshooting
- Data center maintenance
- Infrastructure
- Stacking
- Racking
- Cabling
- Data center operations
- Cat6
- Cable
- Linux
- Hardware
- Cable installation
- Installation
- 2 recent valid references are required.
Responsibilities
- Troubleshoot a variety of servers and isolate the problem that the server is encountering.
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
- Update firmware on servers to ensure the latest version is installed.
- Configure IP addresses and default login credentials on servers.
- Assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. And supporting their DC/Lab teams.
- Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
- Assist network admins who reach out requesting specific assistance with servers or switch.
- Assist out with Level 1 responsibilities as necessary.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
