L2 Application Support Engineer – Mainframe

TekCommands • Chicago, IL

5d • Hybrid

About The Position

The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications. The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot issues across multiple technologies. The analyst will work closely with global teams, business partners, and upstream/downstream systems, handling incident management, root-cause analysis, and on-call support.

Requirements

• Strong mainframe skills (JCL, COBOL, DB2, VSAM)
• Ability to troubleshoot issues across multiple technologies
• 8–10+ years of technical experience in a financial environment
• Strong communication skills
• Ability to operate in a fast-paced, multi-tasking environment
• Mainframe skills (COBOL, JCL, DB2, VSAM)
• Troubleshooting skills
• Analytical skills

Responsibilities

• L2 production support for Fund Accounting and US Transfer Agency applications
• Troubleshoot issues across multiple technologies
• Work closely with global teams, business partners, and upstream/downstream systems
• Handle incident management
• Perform root-cause analysis
• Provide on-call support

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed