L&D Instructional Designer - LG Home Appliances

Channel Partner Solutions. • Alpharetta, GA

33d • Hybrid

About The Position

Channel Partners is looking for a creative and driven Instructional Designer to join our LG Home Appliance Learning & Development team. In this role, you’ll bring learning to life—designing engaging, high-impact training that helps retail teams succeed and deliver exceptional results for our clients. You’ll collaborate with program teams, subject matter experts, and creative partners to transform complex information into compelling, easy-to-understand learning experiences across digital, mobile, and instructor-led platforms. This role requires working at the Alpharetta, GA office 2-3 days per week.

Requirements

• Bachelor’s degree preferred or equivalent professional experience
• Experience designing and developing e-learning using tools such as Articulate Storyline
• Experience working with Adobe Creative Suite (Photoshop, InDesign, etc.)
• Strong background in instructional design, adult learning principles, and curriculum development
• Experience in creating both digital and instructor-led training programs
• Experience working in a fast-paced, multi-project environment
• Ability to translate complex information into engaging, easy-to-understand learning experiences
• Strong communication skills with the ability to present clearly and confidently to diverse audiences
• Creative mindset with a talent for storytelling and designing impactful learning content
• Highly organized with the ability to manage multiple priorities and deadlines effectively
• Adaptable and energized by working in a fast-paced, evolving environment
• Collaborative approach with the ability to influence stakeholders across teams
• Detail-oriented with strong editing, proofreading, and quality control skills
• Analytical thinker who uses data and feedback to continuously improve outcomes
• Technically proficient and comfortable working across a variety of learning tools and platforms
• Proactive, solution-focused mindset with a strong sense of ownership and accountability

Nice To Haves

• Familiarity with mobile learning platforms and technologies preferred
• Retail or home appliance/product knowledge is a plus
• Comfortable presenting to groups and using tools such as teleprompters or virtual platforms
• Ability to travel, including overnight travel up to 80%
• Flexibility to work evenings and weekends as needed
• Ability to navigate store environments and assist with product demonstrations when required

Responsibilities

• Partner with program teams to assess learning needs and identify performance gaps
• Design and develop engaging training solutions, including e-learning courses, webinars, and instructor-led programs
• Create storyboards, scripts, graphics, and multimedia content that bring learning to life
• Collaborate with subject matter experts and clients to translate content into effective training experiences
• Evaluate emerging AI tools and technologies for instructional design and content development, and recommend solutions that improve efficiency, quality, and learner experience
• Pilot and integrate AI-assisted authoring, content generation, and personalization tools into the instructional design workflow where appropriate
• Build comprehensive curriculum and training roadmaps aligned to business goals
• Develop facilitator guides, participant materials, and presentation decks
• Leverage tools like Articulate Storyline, Adobe Creative Suite, and multimedia platforms to create interactive learning
• Deliver training content optimized for mobile devices and remote audiences
• Measure training effectiveness and continuously improve content based on data and feedback
• Manage multiple projects from concept through delivery in a fast-paced environment
• Partner cross-functionally with trainers, content creators, and video/media teams
• Support virtual and live training delivery, including train-the-trainer sessions

Benefits

• Bi-weekly pay and early wage access
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level