KYC Relationship Officer

JPMorgan Chase & Co.•Tampa, FL

About The Position

As a Know Your Customer Relationship Officer within the Wholesale KYC Organization, you will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards. You will manage client and partner expectations in a consultative way, exhibit ownership of KYC/AML experience, and ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships. You will also manage operational risk effectively and be accountable for timely portfolio management while maintaining quality expectations.

Requirements

Proficient in identifying AML risks with a thorough understanding of AML/KYC policies.
Exceptional verbal and written communication abilities.
Outstanding time management and organizational skills.
Strong analytical and problem-solving capabilities.

Nice To Haves

BA/BS degree required.
At least 2 years of experience in AML/KYC, Risk Management, Security, or Law Enforcement related to fraud and illicit money movement.
Experience in financial services, ideally in Corporate/Commercial Banking.
Familiarity with risk factors affecting specific products and industries.
Strong multitasking skills and ability to utilize internal resources effectively.
Excellent attention to detail and strong client focus.
Ability to navigate complex client relationships and collaborate with internal groups.

Responsibilities

Manage client and partner expectations and understanding through a consultative approach.
Exhibit ownership of KYC/AML expertise and enhance client experience.
Ensure KYC/AML deliverables are met and hold internal partners accountable.
Demonstrate ongoing understanding of KYC/AML processes, addressing delays and inefficiencies.
Manage operational risk effectively by maintaining diligent awareness of process risks.
Escalate appropriate risk items and drive issues to closure.
Support bankers in the client selection process to manage client risk effectively.
Independently manage the renewal cycle of DDFs in collaboration with the Relationship Management Partnership.
Be accountable for timely portfolio management while maintaining quality expectations.