KYC Investigator - Ongoing Due Diligence

Mercury•Portland, OR

1d•$77,000 - $96,200•Remote

About The Position

Mercury is seeking a detail-oriented and experienced individual with a background in either risk, banking, compliance, AML, fraud or regulatory to assist our Ongoing Due Diligence (ODD) team. In this role, you will be responsible for conducting thorough reviews of existing accounts to ensure compliance with regulatory requirements and providing support for our BPO partners. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Requirements

Strong understanding of regulatory requirements
Highly motivated self-starter, comfortable working within a fast paced environment
Work efficiently and independently, but know when to ask for help
Enjoy and have experience working autonomously in a queue based role, understanding how to prioritize your work and keep an organized, clean inbox and queue
Place an emphasis on quality - paying very close attention to detail to keep bad actors out and ensure we’re letting good customers in
Great critical thinking skills and enjoy problem solving
Great written communication skills

Responsibilities

Conduct KYC Refresh and/or Enhanced Due Diligence Reviews as needed
Identify opportunities to reduce unnecessary volumes through trends and themes associated to reviews conducted
Support our BPO partners with escalations tied to various review types tied to CIP, CDD & EDD
Communicate effectively with various stakeholders and customers
After account review, document rationale to maintain or exit decisions on customer accounts
Identify and escalate any potential issues or concerns to management
Maintain accurate and up-to-date records of all reviews conducted