Customer Due Diligence Investigator 1

Huntington National BankDallas, TX
Remote

About The Position

The Customer Due Diligence (CDD) 1 Investigator will investigate, analyze and identify high-risk customers and monitor the risk of potential Anti-Money Laundering or Terrorist Financing activity to ensure compliance with the Bank Secrecy Act. Maintain a working knowledge of the Bank Secrecy Act, Anti-Money Laundering efforts, USA PATRIOT Act and OFAC and awareness of industry best practices.

Requirements

  • High School Diploma required (or GED equivalent).
  • 2+ years of banking experience, with exposure to fraud, criminal investigations and/or financial crimes compliance/risk management mitigation.
  • Basic PC skills - MS Word, Excel, web based applications.

Nice To Haves

  • Excellent writing skills, with experience writing in a concise and understandable format.
  • Excellent critical thinking and organizational skills in a high-pressure environment.
  • Excellent verbal and interpersonal communication skills.
  • Ability to work in a fast paced, high pressure environment with professionalism, courtesy and tact.
  • Ability to shift priorities as needed to meet demand
  • Analytical and problem solving abilities.
  • Strong attention to detail.
  • Self-motivated, deadline driven and able to work in an ever changing environment
  • Associate's or Bachelor's Degree
  • Experience identifying and escalating atypical activity
  • Knowledge of federal regulations (USA PATRIOT Act, Bank Secrecy Act, Federal Financial Institutions Examination Council etc.)
  • Professional certification (i.e. CAMS, CFE)
  • Self-motivated, deadline driven and able to work in an ever changing environment
  • Ability to utilize multiple bank systems concurrently

Responsibilities

  • Perform ongoing Customer Due Diligence (CDD) reviews of the bank's high-risk customer population through public records, media and other internal research tools.
  • Review customer transactional activity in combination with the customer profile to mitigate/escalate potential suspicious activity.
  • Effectively communicates with branch staff or front office support to obtain additional information and documentation as needed.
  • Adheres to department SLAs, while also maintaining productivity and quality standards.
  • Performs Enhanced Due Diligence (EDD) on high-risk individuals and businesses as required.
  • Recommends appropriate follow-up and possible account closure for customers that exceed the Banks risk tolerance.
  • Present high-risk customers to Senior Management for review as needed.
  • Identifies areas for process improvements.
  • Flexible to perform other functions as requested by management.
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