KYC Due Diligence Specialist

Centennial Bank•, AR
•Onsite

About The Position

The Know Your Customer (KYC) Due Diligence Specialist is responsible for the identification of applicable risk factors found during the onboarding of new customers or found during ongoing due diligence of existing customers - including name screening of internal/external Watch Lists. This Specialist is tasked with making determinations associated with the appropriateness of risk factor designation and the accuracy of submitted questionnaires, forms, and/or documentation related to customer identification, due diligence, and customer risk.

Requirements

  • Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
  • Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Intermediate: Spreadsheet, Word Processing/Typing
  • Basic: 10-Key, Accounting, Alphanumeric Data Entry, Contact Management, Database, Presentation/PowerPoint
  • Continuously required to sit, use hands to finger, handle, or feel, talk or hear.
  • Occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
  • Must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision; and color vision.

Nice To Haves

  • Experience working with customer risk rating models, inclusive of demographic, transactional, and behavioral scoring methodologies, is preferred

Responsibilities

  • Maintains continuous awareness of policy/procedure updates resulting from changing regulatory requirements and adheres strictly to the Code of Ethics and all BSA/AML information security and confidentiality requirements, without exception.
  • Supports front-line personnel with the onboarding of new customers or the updating of existing customer information and escalates more complex due diligence scenarios to the Team Lead; communications are managed in both verbal and written form via call-in line or electronic messaging.
  • Reviews incoming due diligence questionnaires to ensure appropriate risk indicators are identified and imported into the risk rating system.
  • Processes due diligence Alerts generated by the CDD/EDD behavior, risk level, and risk segmentation agents of the automated risk rating system; escalate customers requiring research to the Team Lead.
  • Supports the Due Diligence Team participation in BETA opportunities presented within the customer risk-related systems.
  • Processes Watch List Alerts, including OFAC, generated by the name-screening system and communicate close matches where appropriate.
  • Assists with certain user tests for updated or new risk scenarios, as assigned by management.
  • Completes required BSA/AML training and other compliance training as assigned.
  • The ability to work in a constant state of alertness and in a safe manner.
  • Perform any other related duties as required or assigned.
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