KYC Analyst

Ontra • Concord, CA

2d • Remote

About The Position

Ontra is seeking a KYC Analyst, reporting to our Managing Director, KYC, on our KYC Team. We're looking for someone excited to support Private Investment firms' Know Your Customer (KYC) needs, both screening and reverse KYC, to help them facilitate loan closings, counterparty onboarding, and ongoing refreshes. If you have a strong background in KYC processes, know the rules, regulations, and market norms, and have exceptional organizational and KYC diligence skills, we’d love to get to know you.

Requirements

• 2+ years of experience as a KYC professional or paralegal.
• Prior KYC/reverse KYC experience at a bank or a private equity fund.
• Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience.
• Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination.
• Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality.

Responsibilities

• Complete KYC Screening/Onboardings in accordance with customer-specific compliance playbook
• Respond to incoming KYC/due diligence requests from banks, lenders, and counterparties on behalf of Private Investment firm clients
• Support Private Investment firms regularly, learning their policies and ways of working.
• Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment.

Benefits

• Remote-first working policy
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
• Various options for medical, dental, and vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed