Kubernetes Application Support Engineer

Capgemini • New York, NY

4d • $61,087 - $104,364 • Onsite

About The Position

We are seeking a skilled Kubernetes Application Support Engineer to manage, monitor, troubleshoot, and optimize containerized applications running on Kubernetes clusters. The ideal candidate will have strong hands-on experience with container orchestration, cloud platforms, CI/CD pipelines, and production support processes.

Requirements

• Strong hands-on experience with Kubernetes (K8s) architecture and components.
• Experience with containerization tools like Docker.
• Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions).
• Familiarity with Infrastructure as Code (Terraform, CloudFormation).
• Knowledge of Linux system administration.
• Understanding of networking concepts (Ingress, Services, DNS, Load Balancers).
• Experience with monitoring/logging tools: Prometheus, Grafana, Elasticsearch / Kibana.
• Strong analytical and troubleshooting skills.
• Good communication and stakeholder management.
• Ability to work in 24/7 support rotation (if required).
• Experience in ITIL-based incident/change management process.

Nice To Haves

• Knowledge of cloud platforms such as: Microsoft Azure (AKS), Google Cloud (GKE).

Responsibilities

• Provide L2/L3 production support for containerized applications running on Kubernetes.
• Monitor cluster and application health using tools like Prometheus, Grafana, and ELK stack.
• Troubleshoot application, pod, node, and networking issues in Kubernetes environments.
• Manage deployments using Helm charts, Argo CD, or CI/CD pipelines.
• Perform root cause analysis (RCA) for incidents and implement preventive measures.
• Work closely with DevOps and development teams for release management and environment stability.
• Manage scaling, resource optimization, and performance tuning of workloads.
• Handle Kubernetes upgrades, patching, and cluster maintenance.
• Implement and maintain security best practices (RBAC, Network Policies, Secrets management).
• Maintain documentation, runbooks, and SOPs.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed