Knox Cocktail Server - MGM Springfield
About The Position
The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. As a Cocktail Server at the Knox, your primary responsibility will be to efficiently expedite guests' drink orders while delivering outstanding beverage and bus service. You'll be expected to maintain a keen awareness of customer needs, ensure timely service, and create a welcoming atmosphere, all while upholding the lounge's high standards of hospitality and professionalism. Your ability to engage with guests and provide personalized service will enhance their overall experience.
Requirements
- Can work varied shifts, to include weekends and holidays
- Must be 21 years of age
Responsibilities
- Provide and expedite beverage orders for guests
- Maintain cleanliness and stock of assigned area, side station, tables, and POS station
- Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue
- Collect money and follow all proper cash handling and comp procedures
- Focus on the development of a personal clientele list
- Maintain assigned wardrobe and/or costumes in accordance with established standard
- Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Benefits
- Free meals in our employee dining room
- Free parking on and off shift
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
- Company-issued uniform and dry-cleaning
- medical, dental, vision, life insurance, 401(k) plans, and time off plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
