Knowledge Manager

The Building People•Mountain View, CA

About The Position

The Knowledge Manager / Base Operations Data Management Analyst supports the 63d U.S. Army Reserve Directorate of Public Works (DPW) in Mountain View, California. The role supports facilities operations data, reporting, and knowledge management activities that contribute to Army Reserve mission readiness and installation performance. It focuses on facilities data systems, analysis, reporting, and data integrity across multiple operational sources. The position collects, analyzes, validates, and interprets operational facilities and infrastructure data from multiple systems. It ensures data accuracy, integrity, and usability for leadership decision-making; aggregates facility-related data; identifies trends; and supports operational efficiency through data-driven insights. The role also assists users, supports data governance and reporting requirements, and coordinates with operations, maintenance, and engineering stakeholders. The candidate must have a bachelor's degree or an equivalent combination of education and relevant experience, at least three years of relevant analytical or data experience, Microsoft Office Suite experience, and a valid driver's license. The candidate must possess or be eligible to obtain a favorable National Agency Check with Inquiry (NACI) clearance in accordance with applicable Army requirements.

Requirements

Bachelor’s degree from an accredited college or university, or an equivalent combination of education and relevant experience.
Minimum three years of experience in data management, data analysis, reporting, or related analytical fields.
Experience collecting, aggregating, analyzing, and interpreting data from multiple sources.
Experience reviewing and validating data for accuracy, integrity, and security.
Strong analytical skills and attention to detail and data accuracy.
Experience using Microsoft Office Suite, including Excel, Word, and PowerPoint.
Valid driver’s license.
Must possess, or be eligible to obtain, a favorable National Agency Check with Inquiry (NACI) clearance in accordance with applicable Army requirements.

Nice To Haves

Experience supporting Department of Defense or federal facilities organizations.
Experience with Computerized Maintenance Management Systems (CMMS), particularly FEMS or Maximo.
Experience in data analytics, reporting, or business intelligence environments.
Familiarity with Power BI or similar reporting tools.
Experience supporting facilities management, public works, or infrastructure operations.
Prior military or installation support experience.

Responsibilities

Collect, clean, analyze, and interpret data from multiple operational systems and sources.
Aggregate facilities and infrastructure data to identify trends, patterns, and operational insights.
Develop metrics, dashboards, and recurring reports to support DPW leadership decision-making.
Prepare weekly, monthly, and ad hoc reports based on operational requirements.
Analyze data to identify inconsistencies, gaps, and opportunities for process improvement.
Review aggregated data for accuracy, integrity, and security.
Maintain and update operational datasets supporting DPW activities.
Ensure the consistency, accuracy, and reliability of reported data.
Support data governance practices and compliance with Army standards and reporting requirements.
Provide technical assistance to users entering, retrieving, or interpreting system data.
Research and recommend solutions to improve data quality and system usability.
Assist personnel in understanding reporting requirements and data entry standards.
Support coordination between operations, maintenance, and engineering stakeholders to improve data flow.
Develop and maintain recurring and ad hoc reports for leadership and operational use.
Support the creation of performance tracking tools and data summaries.
Deliver reports in a timely manner in accordance with operational requirements.