Oliver Wyman - Knowledge Manager, Aerospace & Defense - Americas

Marsh McLennan•Boston, MA

3d•Hybrid

About The Position

Oliver Wyman is seeking a Knowledge Manager to support the Aerospace & Defense (A&D) sector for the Americas region. This role will focus on the US market and related Private Capital work. The A&D sector encompasses commercial aerospace, defense, space, and government services, with expertise in corporate growth, commercial strategy, transformation, operational effectiveness, and Private Capital. This is a business-facing role requiring the ability to build relationships with senior stakeholders, understand sector priorities, and transform project experience and intellectual capital into reusable knowledge assets. The position demands strong ownership, proactivity, and the ability to drive initiatives from conception to adoption. The Knowledge Manager will collaborate with A&D leadership, Partners, Consultants, Knowledge Services colleagues, and support functions to shape and execute the A&D knowledge agenda, enhance knowledge capture and reuse, and promote AI-enabled workflows. An ideal candidate will have a background in knowledge management, consulting, or research, with excellent stakeholder management skills and the ability to work independently with structure and pace. Prior experience or a strong interest in A&D and/or Private Capital is preferred.

Requirements

Bachelor’s degree required.
3+ years’ experience in knowledge management, consulting, research, or business development.
Strong PowerPoint and Excel skills.
Experience using SharePoint, Teams, knowledge platforms, and AI tools preferred.

Nice To Haves

Experience or strong interest in A&D and Private Capital preferred.
Experience working with senior stakeholders and cross-functional teams.

Responsibilities

Build trusted relationships with A&D Americas and relevant Private Capital stakeholders.
Translate business priorities into clear KM priorities, initiatives, and routines.
Create a regular cadence with the team to identify needs, track progress, and ensure follow-through.
Build internal networks to connect the team with the right experts, content, and support.
Capture and codify high-value knowledge from projects, proposals, and sector work.
Develop and maintain reusable assets with the A&D team.
Keep knowledge repositories structured, current, and easy to use.
Embed core KM routines, including project closeout, content refresh, and knowledge tool usage.
Promote reuse of knowledge assets across A&D Americas and relevant Private Capital work.
Train consultants in proper use of knowledge tools and KM processes.
Drive A&D knowledge development initiatives from planning through execution.
Identify knowledge gaps and work with the business to close them.
Support business development and project delivery with targeted knowledge input.
Promote practical use of approved AI tools in KM workflows.
Identify AI-enabled opportunities for knowledge capture, retrieval, synthesis, and reuse.
Help test and scale AI use cases that improve access to knowledge and team efficiency.
Encourage AI-fluent ways of working across the A&D knowledge agenda.