Knowledge Management JMN
About The Position
Full Spectrum Operations (FSO), a partnership between American Communications Solutions and By Light Professional IT Services, is seeking dedicated and talented IT professionals for the Eastern Western Operational Communications Services (EWOCS) contract. This role supports Patrick Space Force Base, Cape Canaveral Space Force Station, and Vandenberg Air Force Base by providing reliable, high-quality communications and innovative IT solutions. The Knowledge Management (KM) Services encompass all tasks related to documenting, organizing, maintaining, and sharing data, information, and knowledge. The position involves designing and implementing KM systems and tools, maintaining the installation's Records and Information Management (RIM) program, and supporting the modernization of current and legacy KM systems.
Requirements
- 3-5 years of experience
- Communication skills to effectively interface with military members, managers, and subordinates.
- Proficient in Microsoft Office Suite (Project, Word, PowerPoint, Excel), SharePoint and Teams.
Nice To Haves
- CompTIA Security+
- Proficient in Confluence, and ServiceNow
Responsibilities
- Design and implement KM systems and tools at the required security classification level using products such as Microsoft SharePoint, Teams, Confluence, and ServiceNow in accordance with all applicable requirements and policies set by the Designated Approval Authority for each specific network.
- Maintain the installation’s Records and Information Management (RIM) program.
- Maintain a central repository of IT services support knowledge accessible by government personnel and customers.
- Assist in the maintenance of SharePoint site collections, group and user permissions, libraries, and links.
- Design and develop SharePoint sites using new modern and classic pages to include but not limited to: embedding web parts, graphic design, and content layout design.
- Design and maintain SharePoint lists and libraries to include: structure, content type, branching-logic, cross-list referencing, and permission.
- Design and maintain Microsoft InfoPath Forms and PowerApps to meet internal and external requirements.
- Support the KM in the modernization and modification of current and legacy knowledge management collaboration systems and applications.
Benefits
- An extensive selection of benefits and offerings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
