Knowledge Management Team Lead

SAIC•Arlington, VA

3d•Hybrid

About The Position

SAIC is seeking qualified applicants to support a cutting-edge data, analytics, and AI platform. Roles include managing customer relationships, service portfolio and catalog management, software engineering and development, data/AI engineering, IT systems operations, and use case intake and analytics for DoW enterprise-scale mission objectives expected in Spring/Summer 2026. Positions are contingent pending contract award. Position is based in Arlington, Virginia. Some work may be performed remotely, subject to Government approval.

Requirements

Lead the Knowledge Management Team
Ensure the knowledge management system is populated, maintained, and continuously improved
Design, build, operate, maintain, and populate a WDP Knowledge Management system
Design, build, operate, and maintain a WDP Knowledge Management system that operates across all WDP Cloud Service Provider (CSP) / Security Environments
Populate and maintain the WDP Knowledge Management system
Support the development and delivery of engaging and scalable training curricula
Collect, organize, and make available knowledge and information
Plan for, publish schedule of, and conduct regular WDP community forums
Maintain and update the Knowledge Management System
Employ AI capabilities to automate and empower more effective knowledge generation, management, discoverability, and utilization
Design and develop solutions to complex applications problems, system administration issues, or network concerns
Perform systems management and integration functions

Responsibilities

Lead the Knowledge Management Team to ensure the knowledge management system is populated, maintained, and continuously improved across all program, customer, and user activities.
Design, build, operate, maintain, and populate a WDP Knowledge Management system that captures information associated with building, testing, authorizing, operation, training, and using the WDP and all of its service offerings.
Design, build, operate, and maintain a WDP Knowledge Management system that operates across all WDP Cloud Service Provider (CSP) / Security Environments.
Populate and maintain the WDP Knowledge Management system with information across all WDP program, customer, and user activities.
Support the development and delivery of engaging and scalable training curricula based on user studies.
Collect, organize, and make available knowledge and information from the WDP program team operations and customers to improve the training and operations.
Plan for, publish schedule of, and conduct regular WDP community forums to share ideas, problems, issues, successes, and best practices regarding the use and operation of the WDP.
Maintain and update the Knowledge Management System to archive outdated material, ensure continuity of access, improve navigability, and provide current and consistent information to all user groups.
Employ AI capabilities to automate and empower more effective knowledge generation, management, discoverability, and utilization.
Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.