Knowledge Management Support Specialist

Endurion•Tampa, FL

18h•Onsite

About The Position

Endurion is seeking a Knowledge Management Support Specialist for the Joint Special Operations University (JSOU) mission in support of United States Special Operations Command (USSOCOM). As the Knowledge Management Support Specialist, provide PM, Task Lead, staff, and faculty knowledge management subject matter expertise support that assist in the execution of JSOU’s educational support services with emphasis on military studies.

Requirements

BA/BS in Knowledge Management (KM). Degree must be from a regionally accredited U.S. college/university or internationally recognized college/university.
5 years’ experience in KM, Intelligence Analysis, or systems related career field.
3 years’ experience in SharePoint business processes.
Demonstrated expert written and oral communication skills.
3 years’ experience writing work instructions or procedures.

Nice To Haves

3 years’ experience with auditing Quality Management System (QMS) procedures and work instructions as well as corrective/preventive action is preferred.

Responsibilities

Provide support in planning, integrating, and managing the knowledge and information management tasks/priorities of JSOU.
Design and implement effective learning activities and support information.
Managing knowledge-sharing event content.
Build collaborative environments and transform organizations into rapid-learning environments.
Develop innovative knowledge mapping techniques and create a Knowledge Management (KM) vision.
Update and maintain university knowledge bases.
Format, publish, and maintain products for the university’s dissemination domains (i.e. Commercial, Secret Internet Protocol Router Network (SIPRNET), Non-classified Internet Protocol Router Network (NIPR), and customer Partner Networks).
Utilize tools such as Microsoft O365 and Adobe (PowerPoint, Word, Excel, Access, and SharePoint) to complete duties.
Conduct research, as required.
Recommend knowledge content including its structure, and how it will be shared, controlled, and made easily accessible to meet the needs of the university.
Assist in interviewing stakeholders to capture and evaluate how their requirements can be implemented within SharePoint, O365, and other commercial or custom applications.
Educate front-end users on the knowledge management tools (SharePoint/O365).
Provide recommendations for the development of KM tools and offer results by designing and implementing SharePoint process improvement solutions.
Advise in the development of KM Standard Operating Procedures.