Knowledge Management Specialist

Booz Allen Hamilton•Arlington, VA

1d•Remote

About The Position

This role focuses on organizational knowledge management, aiming to improve how an organization functions. The specialist will identify long-term goals and create processes to achieve them, contributing to efficiency within the Army. The position involves assessing the impact of changes on business processes and developing a knowledge management strategy to address and overcome challenges. The team will provide a holistic view of the organization to transform practices, driving change and improving systems.

Requirements

4+ years of experience implementing Knowledge Management strategies
Experience working with clients to understand their issues, needs, missions, and future direction
Experience building, managing, and setting the direction of a Knowledge Management plan
Experience with Microsoft Teams administration and reporting for a large organization
Experience with Microsoft SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists, and maintenance of SharePoint-based enterprise solutions
Experience conducting stakeholder engagement and requirements gathering activities to identify knowledge management, communications, and business process challenges, and implementing solutions that promote knowledge sharing and strengthen integration between information systems
Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making
Experience leveraging Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems
Secret clearance
Bachelor's degree

Nice To Haves

Experience developing and maintaining SharePoint Online site collections
Knowledge of HTML, CSS, and JavaScript
Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders
Possession of excellent verbal and written communication skills
Possession of excellent client-facing skills
Certified Knowledge Manager (CKM) Certification

Responsibilities

Implement Knowledge Management strategies.
Work with clients to understand their issues, needs, missions, and future direction.
Build, manage, and set the direction of a Knowledge Management plan.
Administer and report on Microsoft Teams for a large organization.
Administer and develop Microsoft SharePoint 2016 through 2019 and Office365 platforms, including sites, sub-sites, libraries, and lists, and maintain SharePoint-based enterprise solutions.
Conduct stakeholder engagement and requirements gathering to identify knowledge management, communications, and business process challenges.
Implement solutions that promote knowledge sharing and strengthen integration between information systems.
Evaluate, pilot, and integrate emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making.
Leverage Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems.