Knowledge Management Specialist - Sharepoint

ICF • Arlington, VA

2d • $89,649 - $152,404 • Onsite

About The Position

ICF is seeking a Knowledge Management Specialist to join our team supporting a federal cybersecurity client. This role is crucial for enhancing the resilience of the Nation’s critical infrastructure by developing and implementing knowledge management strategies and tools. The specialist will work with a federal cybersecurity client, focusing on proactive planning and public-private partnerships to protect vital functions and missions.

Requirements

• 2+ years of relevant experience in administration, professional services, project management.
• Bachelor's degree or at least 4 years of experience in lieu of degree.
• U.S. Citizenship required.
• Active TS/SCI clearance.
• Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions.
• Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects.
• Excellent oral and written communication/presentation skills.
• Demonstrated expertise with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Project.
• Proficiency with Excel (worksheets, formulas, analytics) and PowerPoint is required.

Nice To Haves

• Experience in the federal government sector.
• Experience supporting DHS programs or initiatives.
• Ability to apply knowledge of cybersecurity concepts, policies, and procedures is a plus.
• Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills.

Responsibilities

• Develop an office-wide knowledge management strategy and deploy web-based organizational tools (e.g. SharePoint, MS Planner, Jira).
• Advise content owners on content management processes and on optimal delivery of their content.
• Implement data capture system and integrate data from various systems and technology platforms.
• Collaboratively work with peers to increase adoption and content use.
• Develop and maintain onboarding material and provide organizational platform training and guidance on best practices.
• Provide strategic guidance to the client and facilitate improvements to the organization of records, work instructions, and other relevant material to support knowledge management / transfer needs.

Benefits

• ICF offers a competitive benefits package which may include health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid holidays, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree