Knowledge Management Communications Manager Senior

Amentum•El Paso, TX

11d•Hybrid

About The Position

Amentum is seeking an experienced Knowledge Management Communications Manager Senior to support the DHS/ICE Camp East Montana contract in El Paso, TX. The Knowledge Management Communications Manager Senior oversees program objectives to ensure positive, timely, unified interactions with Amentum, ICE/DHS and government representatives while facilitating organization-wide knowledge sharing through information management, distributed publications, customer feedback, and operational improvements.

Requirements

Minimum ten (10) years of experience in a combination of proposal development, remote field operations, business development, program planning and development, and/ or team management on government contracts or programs.
Ability to manage government reviews and inquiries, develop metrics, draw conclusions, and prepare comprehensive reports and white papers.
Strong understanding of US government contracts and customers.
Capable of problem-solving in fast paced, time critical environments.
Proficient in Microsoft Office software with emphasis in Excel, PowerPoint, and SharePoint.
Knowledge of research methodologies and principles.
Strong organizational skills and excellent interpersonal, verbal, and written communication skills.
Skill in supervising personnel include delegating responsibility, training, discipline, and evaluating performance.
Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.

Responsibilities

Oversee and monitor program-wide communications with high-ranking and government officials to ensure a timely and unified message, seamless exchange of information, resolution of issues, responsiveness to customer feedback, and implementation of communication improvements.
Develop and plan the structure and content for a program-wide database of cost-saving initiatives, lessons learned, and improvements implemented to use in CPAR and Amentum Board of Directors evaluations, leadership reports, management decisions, and corrective action plans.
Establish goals and metrics to strengthen customer relationships through improved frequency, documentation, and tone of communications.
Provide direction for communication managers and staff submitting information in support of improved communication and knowledge management initiatives and CPAR evaluations and BoD meeting/briefings.
Evaluate field communication and metrics reports, assess program relationships with government entities, and prepare briefings for senior and corporate leadership.
Manage employee suggestion program to promote participation, assess submissions, and coordinate the leadership review, response, implementation, recognition, and rewards for participants.
Serve as Executive Editor for program-wide monthly newsletter, managing content, submissions, and distribution.
Support the Knowledge Management Senior Director and guide field office staff regarding development and execution of knowledge management team planning, coordination, and delivery of findings and recommendations.
Perform other duties as assigned.
Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.