Senior Knowledge Management Specialist

Competitive Range Solutions, LLC•Tampa, FL

9d•Onsite

About The Position

CRS is seeking a Senior Knowledge Management Specialist to support the execution of a Blanket Purchase Agreement (BPA) delivering Enterprise Knowledge Management (EKM) services to a U.S. Combatant Command. This role is crucial for capturing, organizing, applying, and sharing knowledge across the enterprise, supporting strategic program management and KM coordination. The specialist will act as the senior functional authority on KM practice, advising Government Knowledge Management Officers (KMOs), setting enterprise governance standards, and ensuring consistent application of KM tradecraft, taxonomy, and tools across various command levels and locations, operating across both unclassified and classified networks.

Requirements

U.S. citizen
Active Top Secret (TS) clearance with eligibility to SCI based on a Single Scope Background Investigation (SSBI)
Bachelor's degree in Knowledge Management, Information Science, Information Systems, Organizational Management, or a closely related discipline; additional directly relevant experience may substitute for the degree.
A minimum of eight (8) years of professional knowledge management experience
At least five (5) years supporting Department of War (DoW), Department of Defense, or Intelligence Community organizations.
Demonstrated experience developing KM policy, governance frameworks, taxonomies, and metadata standards for an enterprise-scale organization.
Working expertise with MS SharePoint (on-premises and Online) and the M365 suite as knowledge management platforms, including their governance and content lifecycle capabilities.
Demonstrated experience facilitating knowledge-capture activities — After Action Reviews, lessons learned programs, communities of practice, and structured collaboration — for senior staff organizations.

Responsibilities

Act as advisor to Government Knowledge Management Officers, providing expert guidance on KM strategy, implementation, and optimization.
Assist in leading the enterprise KM working group by facilitating discussions, setting agendas, and tracking action items.
Write and maintain policy documents, governance frameworks, standards, and procedures that establish enterprise KM practice, ensuring compliance with Federal regulations, security standards, and Command protocols for handling classified and mission-critical information.
Lead staff synchronization and the capture and transfer of tacit and explicit knowledge using Command-approved methods including battle rhythm support, knowledge bases, structured collaboration, After Action Reviews, Lessons Learned, and Best Practices harvesting.
Perform site-assisted visits to evaluate KM programs against KM maturity models, and prepare resulting reports, metrics, formal assessments, recommendations, and improvement plans.
Establish and enforce enterprise taxonomy, metadata requirements, naming conventions, and content lifecycle practices.
Serve as strategic advisor on M365, the Power Platform (including Power BI and Copilot), custom full-stack applications, and the integration of custom-engineered solutions, aligning KM strategies with enterprise goals, security frameworks, and industry best practices.
Advise on the selection and integration of emerging technologies, including Generative AI and Copilot, to automate knowledge discovery, bridge organizational gaps, and optimize staff workflows.
Review proposed technical solutions to confirm strict conformance to Command taxonomy, metadata standards, and RM policies before and during implementation.
Evaluate and recommend configurations for enterprise search, indexing, and navigation to improve users' ability to find authoritative information across the enterprise.
Lead the planning and prioritization of KM efforts using Agile and Scrum methodologies.
Coordinate with KM leads across the Headquarters, Components, and TSOCs to ensure local solutions conform to enterprise architecture standards and KM Working Group outputs.
Design and deliver KM competency training tailored for leadership, staff, and KM practitioners.
Promote knowledge-sharing behaviors and continuity activities that minimize loss of organizational knowledge through personnel transition.
Drive continuous process improvement through process identification, mapping, analysis, improvement, and training.
Develop qualitative and quantitative measures of the impact of KM initiatives.