Knowledge Management Analyst

DPR ConstructionAtlanta, GA
Hybrid

About The Position

OES Equipment, part of the DPR Family of Companies, is a fast-paced supply and rental equipment company in the construction industry. We are seeking a Knowledge Management Analyst who will administer and enhance enterprise knowledge systems and content frameworks to support operational excellence. They will partner with business stakeholders to capture, document, and maintain standards, best practices, and process knowledge. They will promote knowledge sharing through structured governance, system optimization, and user engagement initiatives. The Analyst will also support integration of knowledge management strategy with broader company objectives. They will collaborate closely with OES T&I Team Lead as well as DPR’s Knowledge Management team to ensure OES knowledge systems and practices align with enterprise strategy where appropriate, while remaining tailored to OES’s unique business needs.

Requirements

  • Excellent organizational, collaboration, and communication skills.
  • Able to work effectively across multiple teams and levels.
  • Flexible and able to adjust to process changes.
  • Effectively manage multiple projects and assignments concurrently.
  • Curiosity and ability to translate operational expertise into structured, usable knowledge.
  • Bachelor’s degree in information systems, business administration, communications, or a related field, or equivalent experience required.
  • 2-4 years of experience in knowledge management, content governance, enterprise systems administration, or a related field required.
  • Successful completion of a background check is required.

Nice To Haves

  • Knowledge management or Microsoft 365 certification preferred.

Responsibilities

  • Administers enterprise knowledge platforms, including content configuration, permissions, and workflow management.
  • Interfaces with stakeholders to document official processes, standards, and best practices.
  • Develops and communicates guidelines for content creation, formatting, and lifecycle management.
  • Supports communities of practice through workshops, troubleshooting, and one-on-one guidance.
  • Identifies gaps in enterprise knowledge and collaborates with stakeholders to develop and maintain relevant content.
  • Captures requirements for knowledge system enhancements, collaborates with development teams to support implementation, and contributes to quality assurance activities while improving platform usability, knowledge discovery, and accessibility of knowledge resources.
  • Organizes knowledge-sharing events and maintains internal communications related to knowledge initiatives.
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