Knowledge Management Analyst (CBP)

LMI•Washington, DC

1d•Hybrid

About The Position

LMI seeks a skilled Knowledge Management Analyst responsible for assisting Customs and Border Protection (CBP), US Border Patrol (USB) to execute its tactical infrastructure construction, maintenance, and repair program. This position will support the Knowledge Management functions across the program. The role involves delivering practical and efficient solutions to help the client keep U.S. borders safe and facilitate trade and travel. LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, leveraging mission-ready technology and solutions to enhance outcomes for the government. The company focuses on agility and collaboration, serving defense, space, healthcare, and energy sectors. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results.

Requirements

Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance abuse, and employment verifications; active U.S. Customs and Border Protection background investigation preferred.
At least 5 years’ relevant work experience
Experience with document management.
Excellent organizational and communications skills, both verbal and written.
Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
Ability to communicate clearly with a variety of stakeholders.
Ability to effectively solve problems.
Strong communication skills, both oral and written.
A true team player who maintains a positive attitude in a dynamic environment.

Nice To Haves

Previous work with CBP’s technology programs is a plus.
Only U.S. citizens are eligible for a suitability determination.

Responsibilities

Lead the development, implementation, and enculturation of the organizational Knowledge Management (KM) framework, strategy, policies, process, and procedures.
Develop and implement the KM strategy.
Provide guidance and oversight on the use of multiple tools currently housed within PMOD's technology suite, including Clarity PPM tool, Microsoft Teams, etc. as well as work with an onsite Administrator on the overhaul, redesign, and functionality of their current SharePoint site.
Design, develop, and implement KM systems.
Develop KM policy, processes, procedures, and other process assets.
Support Business Transformation and Continuous Process Improvement efforts.
Oversee the establishment, maintenance, training, and utilization of Knowledge repositories and Knowledge exchange technologies.
Liaise with OIT regarding technology tools support for knowledge capture, storage, transfer, security, and access.
Develop and execute the SharePoint Governance Plan.
Provide SharePoint architecture and content management support.
Develop and maintain the PMOD Process Asset Library.
Develop and deploy Office Communicator capability.
Provide PMOD workforce with user training on SharePoint, PAL, Office Communicator, and other tools.
Support design, development, and implementation of automated Requirements Management, Configuration Management and Document Management systems.
Promote organizational learning, knowledge sharing, and optimizes knowledge utilization.
Support the creation and maintenance of acquisition Communities of Practice and forums.
Support the creation and maintenance of acquisition Professional Reading List library.