Knowledge Base Specialist
About The Position
Strategic Operations Solutions, Inc. (STOPSO) is seeking a candidate for the role Knowledge Base Specialist serving a military customer. The Knowledge Base Specialist defines business requirements and selects collaborative knowledge management tools to meet these requirements. They typically oversee internet access, document sharing, email or other messaging systems. The Knowledge Base Specialist Implements hardware or software, troubleshoots, and may train end-users. In addition, coordinates with end-users to define needs or areas for improvement. Provides technical support, troubleshooting and training on knowledge management systems and makes suggestions.
Requirements
- Associate's degree
- SECRET Clearance
- Minimum 3 years of experience in Knowledge Management.
Responsibilities
- Defines business requirements and selects collaborative knowledge management tools to meet these requirements.
- Oversees internet access, document sharing, email or other messaging systems.
- Implements hardware or software.
- Troubleshoots knowledge management systems.
- Trains end-users on knowledge management systems.
- Coordinates with end-users to define needs or areas for improvement.
- Provides technical support, troubleshooting and training on knowledge management systems.
- Makes suggestions for improvement of knowledge management systems.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
