Knowledge Archiving and Support Program Manager

LLNL•Livermore, CA

3d•Hybrid

About The Position

Lawrence Livermore National Laboratory (LLNL) is seeking a Knowledge Archiving and Support (KAS) Program Manager to oversee Strategic Deterrence (SD) digitization operations, knowledge preservation and curation, and access to legacy technical materials. This role involves managing knowledge-service operations, implementing strategies and standards, resolving operational issues, and providing recommendations for service improvements. The position is within the Administration Division, Operations and Business Directorate, and matrixed to the Strategic Deterrence Directorate. A hybrid schedule may be offered after a probationary period. The position can be filled at two levels (A07.3 or A07.4) based on experience, with additional responsibilities at the higher level.

Requirements

Ability to obtain and maintain a U.S. DOE Q-level security clearance which requires U.S. Citizenship.
Significant experience managing complex knowledge services, digitization, archival, records-management, research-support, or related service operations.
Experience developing and implementing operational standards, governance frameworks, prioritization models, and sustainable processes for digitization and knowledge-preservation programs.
Experience applying digitization and records-management standards, such as FADGI guidance and permanent-records requirements, to operational programs.
Experience coordinating metadata standards and repository-integration activities with taxonomy, information-architecture, semantic-governance, or knowledge-application teams.
Demonstrated ability to represent a program in cross-functional planning forums and influence stakeholders toward practical, compliant, and sustainable solutions.
Strong written, verbal, analytical, facilitation, and presentation skills, with the ability to communicate recommendations and strategic direction to management.
Ability to work independently, interpret applicable policies and procedures, resolve complex service-area issues, and recommend operational improvements to management.
Bachelor’s degree in Library and Information Science, Archives and Records Administration, History, business, or a related field, or an equivalent combination of education and related experience (required at A07.4 level).
Experience managing relationships with federal or external program sponsors, including regular reporting (required at A07.4 level).
Extensive experience supervising staff and team leads across multiple related service areas, including assigning work, setting priorities, managing performance, and maintaining service quality (required at A07.4 level).
Demonstrated experience managing budgets, monitoring expenditures, preparing forecasts, supporting staffing actions, and serving as a principal investigator or budget owner (required at A07.4 level).
Extensive experience applying or overseeing compliance with digitization and records-management standards and permanent-records requirements (required at A07.4 level).

Nice To Haves

Master’s degree in Library and Information Science, Archives and Records Administration, History, or a related field.
Experience with FADGI or other digitization/preservation standards.
Experience with FOIA processes.
Experience with document management systems or institutional repository software.
Knowledge of semantic-model development.

Responsibilities

Oversee day-to-day operations of the Research & Knowledge Services and Digitization Services teams, including direct supervision of assigned staff and coordination of work.
Contribute to and implement service-area strategic plans for SD digitization, archiving, and knowledge-structuring activities.
Coordinate with the Taxonomy Program Manager to ensure appropriate application of metadata standards to digitized and repository content.
Establish and oversee adoption of a prioritization framework for digitization activities and SD digitization standards.
Sustain a formal digitization governance framework (e.g., Federal Agencies Digital Guidelines Initiative (FADGI) compliance, permanent-records digitization pilots) as an ongoing operational practice.
Manage escalated Freedom of Information Act (FOIA) operational issues and support sustainable workflow practices in partnership with the FOIA Coordinator.
Represent KAS in program-level planning and stakeholder engagement.
Maintain effective relationships with SD stakeholders, program partners, records and information-management organizations, and service providers.
Foster staff development through coaching, knowledge sharing, training, and feedback while maintaining accountability for service quality and delivery.
Resolve cross-functional operational gaps affecting digitization and reference services (additional responsibility at A07.4 level).
Serve as PI/budget owner for KAS staffing actions within Research & Knowledge Services and Digitization Services (additional responsibility at A07.4 level).
Track NA-114/NA-115 Archiving and Support budget and provide strategic input and monthly reporting (additional responsibility at A07.4 level).
Define business and operational requirements for knowledge-structuring and repository capabilities (additional responsibility at A07.4 level).
Develop and execute long-range strategies, roadmaps, business plans, and investment priorities for SD digitization, knowledge preservation, curation, and access to legacy technical materials (additional responsibility at A07.4 level).