Summer 2027 Knowledge Architecture & Learning Internship
About The Position
T-Mobile’s T-Ads team is hiring a summer intern for an 11-week paid learning experience focused on migrating training content from legacy systems into SharePoint. The intern will audit, organize, and index resources, and build finding guides and navigation so employees across a global workforce can locate useful information efficiently. The work is intended to support onboarding, reduce time spent searching, and strengthen knowledge sharing across the team. The intern will work in a collaborative, fast-moving environment, owning a project with support from a mentor. A typical week may include content audits, guide and page design, mentor check-ins, stakeholder working sessions, and training walkthroughs. The intern will partner with T-Ads stakeholders and help create maintainable documentation and resources.
Requirements
- Must be at least 18 years of age.
- Must be legally authorized to work in the United States now and in the future.
- Must have one or more courses remaining in a bachelor’s or graduate degree program after the internship.
- Curiosity about how people search for and use information, and willingness to challenge existing organization methods.
- Strong attention to detail and urgency in moving projects forward.
- Basic digital design skills and an eye for clean, consistent visuals.
- Clear written and verbal communication and a collaborative approach with stakeholders.
- Experience organizing large bodies of data or content and creating finding guides, indexes, or catalogs; must have an example to share.
Nice To Haves
- Experience with teaching, tutoring, public speaking, or group facilitation.
Responsibilities
- Build finding guides and indexes that make migrated training resources easy to locate and use.
- Audit migrated content for accuracy, completeness, consistent naming, and tagging.
- Clean and organize training resources as they move from legacy systems into SharePoint.
- Create taxonomies and tagging structures that bring consistency across T-Ads channels.
- Design clear, consistent visuals for SharePoint pages and the internal knowledge-sharing network.
- Test navigation from the employee’s perspective and recommend improvements.
- Facilitate or co-facilitate training sessions and walkthroughs as needed.
- Document processes so the team can maintain and build on the work.
- Partner with stakeholders across T-Ads to gather input and keep content aligned with their needs.
Benefits
- Paid 11-week internship.
- Relocation assistance for program participants who reside more than 50 miles from the internship location.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
