KitchenAid Quality Senior Engineer
About The Position
Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. This role in summary Whirlpool is currently seeking qualified candidates for a KitchenAid Quality Senior Analyst. This role is onsite at our St.Joseph Tech Center in Michigan. This KitchenAid Quality Sr. Analyst owns the quality systems behind the metrics consumers actually feel across the Small Appliances portfolio, including our iconic stand mixer: TCQ, SIR, 5-Star, and % 1 & 2-Star. Based at our Global Headquarters in Saint Joseph MI, you will be working directly with regional quality peers, Greenville manufacturing, global project teams, and OEM partners where your analysis and problem solving directly shape product improvement projects and business commitments.
Requirements
- Bachelor’s degree
- 3+ years of experience working in one of the following: Quality, Product design, Manufacturing, Engineering, or Supplier Quality
Nice To Haves
- Black Belt or other lean / continuous improvement certification
- Experience working in a dynamic environment with matrix reporting lines
- Excellent project management skills
- Strong analytical skills and business acumen
- Ability to communicate and drive high-level agreement globally with cross-team and cross-functional partners
- Knowledge of SAP
- Strong sense of accountability and personal commitment
Responsibilities
- Lead proactive product quality improvements through a systematic approach, using data from manufacturing, OEM, and field sources
- Respond to emerging quality issues with rapid root cause analysis, containment, and resolution
- Own the 5-Star, 1 & 2-Star, and SIR workstreams and business commitments across the portfolio, with direct focus on the iconic stand mixer.
- Serve as communication lead for regional quality issues, informing impacted partners locally and globally, quickly and clearly
- Partner with EPI and Model Line project teams to embed quality requirements, field test support, and lessons learned into product improvement projects
- Identify warranty recovery opportunities and translate the impact for GSS and Global Quality
- Act as the first technical contact for regional KASA and core teams, and engage the KASA leadership team to drive standard quality processes and shape regional strategy
Benefits
- Generous benefits package
- Whirlpool employee discount
- fitness & educational reimbursement programs
- kitchenettes
- Beautiful, recently renovated office space
- free coffee
- biking/walking trails
- access to The Eddy - Early Childhood Center (depending upon availability - additional costs required)
- Always On Flexibility
- Two-Week Work from Anywhere
- Sabbatical - Four weeks paid leave after every five years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
