Kitchen Technician - Facilities Services - UTK

University of Tennessee•Knoxville, TN

4d•Onsite

About The Position

The Kitchen Technician collaborates with restaurant and hospitality managers to develop and implement service solutions for commercial cooking and food service equipment. The position performs maintenance, troubleshooting, repair, and installation work on a wide range of industrial kitchen equipment, including fryers, ovens, grills, refrigeration units, steamers, slicers, dish machines, and other specialized appliances. The role also coordinates with clients, team members, manufacturers, and technical support staff to diagnose problems, identify parts, and resolve equipment issues. The position is on-site at the University of Tennessee, Knoxville campus, and includes participation in an emergency on-call rotation and availability for multiple shift schedules.

Requirements

High school diploma or GED.
Relevant vocational or technical training with an EPA or CFESA certification.
Four years of technical experience with refrigeration, appliance repair, and kitchen equipment; education may substitute for technical experience on a year-for-year basis.
Ability to communicate and work well with team members.
Ability to communicate effectively with manufacturers and other University affiliates.
Ability to troubleshoot, diagnose, and repair various kitchen appliances.
Ability to maintain parts and tools inventory.
Valid driver’s license.
Legally authorized to work in the United States full-time without current or future need for employment-based visa sponsorship.
Willingness and ability to participate in an emergency on-call rotation, including nights and weekends, and availability for multiple shift schedules.

Responsibilities

Troubleshoot, diagnose, and repair commercial kitchen equipment to ensure proper operation and minimize downtime.
Perform routine maintenance to prevent equipment breakdowns and extend equipment lifespan.
Communicate and coordinate repair activities with clients and team members, providing expert guidance as appropriate.
Install commercial kitchen equipment.
Liaise with manufacturers to support accurate diagnosis and parts identification.
Maintain records of communication and correspondence with clients, team members, and manufacturers.
Maintain accurate inventory records for equipment, parts, supplies, and tools, and support timely ordering of necessary components.
Consult the technical assistant group for on-site support when needed to resolve complex issues.
Maintain a neat and orderly work environment.
Participate in an emergency on-call rotation, including nights and weekends, and be available for multiple shift schedules.