Kitchen Technician - Facilities Services - UTK

University of Tennessee•Knoxville, TN

4d•Onsite

About The Position

The Kitchen Technician works closely with restaurant and hospitality managers to develop and implement service solutions for commercial cooking and food service equipment. The role performs maintenance, troubleshooting, repair, and installation work on a wide range of industrial kitchen equipment, including fryers, ovens, grills, refrigeration units, steamers, slicers, hot-holding cabinets, dish machines, coffee makers, and other specialized appliances. The technician communicates with clients, team members, manufacturers, and technical support staff to diagnose problems, identify parts, and resolve complex issues while maintaining accurate records and inventory.

Requirements

High school diploma or GED.
Relevant vocational or technical training with an EPA or CFESA certification.
Four years of technical experience with refrigeration, appliance repair, and kitchen equipment; education may substitute for technical experience on a year-for-year basis.
Ability to communicate and work well with team members.
Ability to communicate effectively with manufacturers and other University affiliates.
Ability to troubleshoot, diagnose, and repair various kitchen appliances.
Ability to maintain parts and tools inventory.
Valid driver’s license.
Legally authorized to work in the United States on a full-time basis without requiring employment-based visa sponsorship now or in the future.
Willingness and ability to participate in an emergency on-call rotation, including nights and weekends.
Availability to work multiple shift schedules.

Responsibilities

Troubleshoot and repair commercial kitchen equipment, including fryers, ovens, tray returns, grills, coolers, bun toasters, steamers, slicers, hot-holding cabinets, dish machines, coffee makers, and other appliances.
Identify and resolve equipment issues efficiently to minimize downtime and support productivity.
Perform routine maintenance to prevent equipment breakdowns and extend equipment lifespan.
Communicate with clients and team members to coordinate repair activities and provide guidance.
Install commercial kitchen equipment.
Liaise with manufacturers to support accurate diagnosis and parts identification.
Maintain records of communications and correspondence with clients, team members, and manufacturers.
Maintain accurate inventory records of equipment, parts, supplies, and tools, and support timely ordering of components.
Consult the technical assistant group for on-site support when needed to resolve complex issues.
Maintain a neat and orderly work environment.