Kitchen Supervisor

Choice Hotels International•Salt Lake City, UT

1d•Onsite

About The Position

The Country Inn & Suites Bothell is looking for their next Culinary Team member to elevate the F&B experience at the Country Inn and Suites in Bothell. Come join this incredible team of Moment Makers. This role involves maintaining recipes, enforcing food safety, relaying feedback, providing input for menu creation, completing production sheets, checking station setups, inspecting orders for quality and presentation, managing and training kitchen staff, leading meetings, conducting interviews, preparing and inspecting food, cutting meat, preparing food for cook stations, inspecting ingredients, sharing food and beverage complaints with the Executive Chef, ensuring adherence to health and safety policies, coordinating with other departments, coordinating staffing and food quantities, reporting kitchen concerns, attending meetings, and responding to special accommodation requests.

Requirements

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Nice To Haves

Familiar with and enforces food safety and health guidelines
Provides input for creation of Banquet & Lobby Market
Inspect orders to ensure the quality and presentation meets restaurant standards
Trains kitchen staff
Leads periodic meetings with kitchen staff to coach on new recipes and kitchen processes
Conducts interviews with potential hires upon request
Prepares and inspects food to maintain quality standards
Cuts meat and prepares food for cook stations
Inspects ingredients upon delivery and before use to ensure quality
Assists in quarterly inventories
Ensures department adheres to Choice Hotels, local and state health, hygiene and safety policies
Works with other departments to efficiently operate kitchen
Coordinates kitchen staffing and food quantities with high volume periods for banquets, Complimentary Breakfast, restaurants, and bar
Attends Banquet Event Order (BEO) meetings
Attends stand-up, safety, and other periodic meetings
Responds quickly and accurately to requests for special accommodations (allergies, box lunches) for guests, groups, and events
Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
Takes active role in recruitment and selection of qualified candidates
Communicates performance expectations and provides employees with on-going feedback
Creates 100% guest satisfaction by providing the Choice Hotels experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.
Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Communicates and reinforces the vision for customer service to all managers, supervisors and employees
Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
Performs other duties as required by General Manager to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Responsibilities

Maintains current and seasonal recipes for menu items
Familiar with and enforces food safety and health guidelines
Relays feedback of kitchen employees to GM/AGM
Provides input for creation of Banquet & Lobby Market
Completes daily food production sheets and other reports
Checks all stations to ensure proper setup, cleaning, and take down before and after each shift
Inspect orders to ensure the quality and presentation meets restaurant standards
Manages kitchen staff
Trains kitchen staff
Leads periodic meetings with kitchen staff to coach on new recipes and kitchen processes
Conducts interviews with potential hires upon request
Prepares and inspects food to maintain quality standards
Cuts meat and prepares food for cook stations
Inspects ingredients upon delivery and before use to ensure quality
Assists in quarterly inventories
Shares food and beverage complaints with Executive Chef and works to resolve
Ensures department adheres to Choice Hotels, local and state health, hygiene and safety policies
Works with other departments to efficiently operate kitchen
Coordinates kitchen staffing and food quantities with high volume periods for banquets, Complimentary Breakfast, restaurants, and bar
Reports special requests, food spoilage, and other Kitchen concerns to Executive Chef
Attends Banquet Event Order (BEO) meetings
Attends stand-up, safety, and other periodic meetings
Responds quickly and accurately to requests for special accommodations (allergies, box lunches) for guests, groups, and events
Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
Takes active role in recruitment and selection of qualified candidates
Communicates performance expectations and provides employees with on-going feedback
Creates 100% guest satisfaction by providing the Choice Hotels experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.
Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Communicates and reinforces the vision for customer service to all managers, supervisors and employees
Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
Performs other duties as required by General Manager to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.