Kitchen Supervisor (Contract Full-Time)

Vancouver Aquarium•Vancouver, BC

17h•Onsite

About The Position

Reporting to and being mentored by our Executive Chef, the Kitchen Supervisor will be a valuable contributor on the food & beverage management team with hands-on responsibility for inspiring, leading, and mentoring a team of cooking professionals. The Kitchen Supervisor will add creativity, expertise, and sophistication to the Vancouver Aquarium food outlets and catered events.

Requirements

Completed culinary education
2 years’ applicable experience in a kitchen and/or Banquet Facility, with at least 1 year applicable supervisory kitchen and people leadership experience
Extensive knowledge of food handling and sanitation standards
Experience with purchasing and maintaining kitchen equipment
Previous experience with operating budgets, forecasting, and scheduling
Previous experience training and coaching
Intermediate MS Office, Internet research skills
Hepatitis A vaccination or proof of immunity
Food Safe Certificate
Demonstrated food and beverage AND people leadership skills
Knowledge of purchasing, inventory controls, supplies and equipment
Knowledge of governmental safety regulations
Excellent culinary skills; possesses the ability to perform all functions in the culinary operation
Excellent communication and interpersonal skills
Effective decision making and problem solving skills
Demonstrated creativity in all areas relating to food presentation
Demonstrated ability to work within a team: consensus building, negotiation, influencing, and conflict resolution
Strong customer and associate relation skills
Self-motivated with a positive attitude and a consistent display of professionalism
Innovative, detail oriented, and quality conscious
Demonstrated ability to build and maintain relationships with staff, customers, and vendors
Ability to constantly stand and move in the kitchen environment
Ability to frequently twist, crouch, and stoop, handle and grasp various kitchen utensils, and finger/feel foods and spices
Ability to occasionally sit, climb stairs and balance supplies and food
Ability to safely lift items weighing up to 50lbs
Be available during the week, including evenings, weekends and holidays is required

Nice To Haves

Experience in Catering and large events
Knowledge of Point of Sales Systems and Optima Control

Responsibilities

Ensure consistent food preparation and the highest caliber of food presentation, including administering and participating in day-to-day production and plating, maintaining the best quality food style possible, and continuously striving to improve food quality and build customer loyalty.
Assist the Executive Chef in menu creation, recipe development, and preparation/cooking of various food types.
Maintain cleanliness and hygiene in kitchen areas, including refrigerators and storerooms, and ensure proper food rotation and storage.
Provide management, coaching, and mentoring to Direct Reports, creating an environment conducive to development and productivity, and ensuring staff are well-trained and deployed effectively.
Plan and facilitate individual and group meetings, provide direction and motivation to team members, establish performance objectives, and conduct formal performance reviews.
Recognize and reward success, manage poor performance, and develop and agree on development plans for direct reports, recommending training as appropriate.
Recruit, hire, and promote team members in accordance with Vancouver Aquarium policies.
Monitor and control expenditures to meet standards and maintain monthly budgets, tracking budget and financial records.
Assist the Executive Chef in developing a visitor-focused culinary department by understanding customer expectations, interacting with guests for feedback, and responding to guest issues.
Support the development and management of the kitchen's annual operating budget, including capital expenditures.
Effectively manage wages, productivity, and expenses in accordance with business demand.
Assist in purchasing food and culinary equipment/supplies, maintaining adequate pars, eliminating outages, and minimizing inventory and capital while exceeding guest expectations.
Ensure compliance with all organizational and legislative requirements, guidelines, and laws, including food handling, sanitation, purchasing, receiving, and storage standards.
Actively participate in the Vancouver Aquarium environmental program and department-specific initiatives for sustainable operations.
Uphold a safe working environment and actively participate in maintaining and improving it.
Consciously improve the overall organization and its processes by continually improving environmental impact and greening operations, maintaining and supporting organizational safety standards, and abiding by all organizational policies and procedures.
Perform other duties of a similar nature or level.