F&B IHOP Kitchen Shift Supervisor FT

Kickapoo Lucky Eagle Casino•Eagle Pass, TX

1d•Onsite

About The Position

Assists the Sous Chef with all areas of food production, sanitation, presentation, cost control, training of staff and organization of the different food operations. Ensures compliance with applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Responsible for supervising day-to-day activities of team members, ensuring prepared food products meet established specifications and standards, and maintaining a sanitary, neat, clean, organized, safe and comfortable environment for team members and guests.

Requirements

Must have High School Diploma or GED.
Minimum of four (4) years progressive experience in hotel, resort, casino or high-volume restaurant.
Strong communication skills in English both written and oral.
Ability to work independently with minimal supervision.
Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff.
Ability to work under pressure in a fast paced, stressful environment.
Ability to meet multiple deadlines and multi-task.
Ability to have strong critical thinking, analytical and guest service skills.
Must possess a positive attitude with strong organizational and leadership qualities.
Ability to add, subtract, multiply and divide in all units of measure.
Ability to define problems, collect data, establish facts and draw conclusions.
Ability to understand complex instructions and material.
Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.
Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.
Ability to maintain confidentiality.
Ability to follow and comply with established Casino guest service programs.
Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license.
Responsible to keep all documents current and valid at all times.
Must be able to provide authorization to work in the United States.
Must be at least 18 years of age.
Must have access to reliable transportation to commute to and from work.
Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.

Nice To Haves

Culinary Degree, preferred.
Spanish or other language skills a plus.
Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Responsibilities

Supervise day-to-day activities of team members to include performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, plan work, assign work, direct work, address complaints and resolve issues.
Ensure that all prepared food products meet the established specifications and standards.
Ensure proper levels of food are prepared based on forecasted needs and are prompt delivery to the designated outlets.
Ensure the optimum levels of labor are used to perform the required level of production.
Ensure standardized recipes are being followed.
Responsible for complete set up, stocking, and service of assigned food outlets using specified methods during the assigned shifts.
Complete required daily financial reports.
Monitor inventory including par levels, rotation of products and assist with budgetary controls by following established cost containment standards.
Communicate variances from standards expectations to cooks, station attendants and utility staff.
Maintain a sanitary, neat, clean, organized, safe and comfortable environment for team members and guests.
Review menu items and makes changes as directed by Chefs.
Ensure that kitchen equipment is handled safely and with reasonable care.
Report any injuries immediately and practices proper hand washing and sanitation rules.
Report defective equipment or safety hazards immediately to Chefs.
Give direction to the Head Cooks and follows up on duties.
Prepare dishes/food items for special events.
Ensure food items are appealing, tasty and creative.
Conducts food spot testing and auditing for quality, presentation and portion control.
Assist Chef with annual budget process and make recommendations with regards to staffing, menu items, training and kitchen equipment.
Ensure all kitchen staff adheres to safety and sanitary rules, regulations, and standards according to health department and risk management.
Demonstrate and promote KLECH core values and MAD skills.
Manage and maintain security of confidential information entrusted to position.
Attend and satisfactorily complete all required training as assigned.
Monitor compliance with property established Anti-Money Laundering policies.
Perform other duties as assigned.