Chick-fil-A Kitchen Shift Leader

Cooper Connect•Opelousas, LA

7d•Onsite

About The Position

At Chick-fil-A Opelousas, leadership is about more than running a shift. Owner/Operator Camille Cook is passionate about developing people, creating opportunities for growth, and building a team culture rooted in grit, humility, care, and operational excellence. Camille believes leadership opportunities should be earned by those who consistently show initiative, take ownership, and invest in the success of others. She is committed to coaching and developing future leaders while creating an environment where team members are challenged, supported, and encouraged to grow. This is an opportunity to join a restaurant that values people as much as performance. Team members are developed through hands-on leadership experience, one-on-one coaching, and real opportunities to increase responsibility and impact. Chick-fil-A led the quick-service restaurant industry in customer satisfaction for the 11th consecutive year according to the 2025 American Customer Satisfaction Index. Chick-fil-A has been recognized on Forbes and national employer rankings, including America's Dream Employers (2026), Best Customer Service (2026), Best Brands For Value (2025), and America's Best Employers By State (2025). Chick-fil-A awarded more than $29 million in scholarships to over 16,000 Team Members and community leaders in 2026, bringing its total scholarship investment to more than $245 million since 1973. We are looking for a motivated Operations Lead to help lead daily restaurant operations and create an outstanding experience for both guests and team members. This role is ideal for someone who enjoys leading from the front, developing others, and creating results through strong operational execution. Operations Leads are actively involved in running shifts, coaching team members, maintaining high standards, and ensuring the restaurant operates with excellence. At Chick-fil-A Opelousas, we are committed to living out our purpose: We are F.A.S.T. (Focus on the Guest First, Attention to Detail, Sense of Urgency, Think Food Safety). Operations Leads play a key role in modeling these values while ensuring team members are treated with honor, dignity, and respect. Successful Operations Leads are humble, hardworking, adaptable, and willing to jump in wherever needed. They lead by example, embrace accountability, and help create a culture where both people and results thrive.