Kitchen Notes Server

Omni Hotels & Resorts•Nashville, TN

1d•Onsite

About The Position

Omni Nashville Hotel is seeking a Kitchen Notes Server to provide efficient and friendly customer service at the Kitchen Notes restaurant. This role involves maintaining a clean and professional service area, ensuring guest satisfaction, and adhering to all company policies and procedures. The Omni Nashville Hotel offers a dynamic work environment with comprehensive training, growth opportunities, paid time off, and hotel stay discounts. We embody a culture of respect, gratitude, and empowerment, seeking individuals with a passion to serve others.

Requirements

Minimum 1-2 years upscale casual serving experience
Must have knowledge of wine, spirits, and beer
Must have experience in selling and presenting wines
Previous cash handling experience required
Ability to work cohesively with co-workers both within and outside of your department
Excellent customer service and problem solving skills
Must be TABC certified
Must be able to work a variety of shifts, including weekends and holidays
Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environments

Responsibilities

Properly set-up and maintain a clean efficient service area of the bar throughout the shift
Perform guest services using the Moments of Service guidelines
Ring orders into Micros, and deliver orders to the table
Continually check back with guests
Keep all supplies stocked
Clean, clear and reset service areas
Protect the hotel from liability with regard to over serving guests
Complete all duties as assigned by manager
Assist bartender when needed
Ensure tables are set up properly
Aid guests in locating other areas of the hotel (walk them to destination if possible)
Attend all designated staff meetings and training sessions
Familiarity with food and drink menus
Adhere to cash handling standards
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications