Kitchen Manager

PopStroke Entertainment Group•San Antonio, TX
•$80,000 - $90,000

About The Position

The Kitchen Manager manages the kitchen’s daily operations and culinary functions, including employee selection, development, and performance management. The role oversees food and supply inventory and ordering, food quality, and efficient kitchen operations. The Kitchen Manager reports to the Operating Partner and Regional Chef. The position is responsible for kitchen staffing and training, food preparation and presentation, purchasing and inventory, sanitation and safety, cost control, administrative reporting, and coordination of events and functions. The Kitchen Manager ensures that food and service meet company standards and applicable requirements, and addresses operational issues, complaints, and equipment or workplace safety concerns. Annual compensation is $80,000–$90,000, plus bonus. PopStroke is an Equal Opportunity Employer and participates in E-Verify.

Requirements

  • At least 7 years of experience in varied kitchen positions, including food preparation, line cook, fry cook, and expediter.
  • At least 3 years of experience in a management or supervisory role.
  • Excellent leadership skills.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
  • High familiarity with kitchen equipment, processes, and health and safety guidelines.
  • Ability to delegate tasks effectively and assist when needed.
  • Ability to motivate employees to work as a team and meet food and service standards.
  • Ability to work in a fast-paced setting, coordinate a wide range of activities under pressure, and recommend appropriate solutions.
  • Good communication skills for working with diverse staff.
  • Active Serve Safe Manager certificate.
  • Commitment to company objectives in sales, service, quality, facility appearance, sanitation, and cleanliness.
  • Computer knowledge, including MS Word, Excel, Outlook, and Outlook Calendar.
  • Self-discipline, initiative, leadership ability, and an outgoing disposition.
  • Pleasant and polite manner, and a neat and clean appearance.
  • Ability to reach, bend, stoop, and frequently lift up to 50 pounds.
  • Ability to stand for long periods.

Nice To Haves

  • Culinary degree strongly preferred.

Responsibilities

  • Adhere to company standards and service levels to increase sales and minimize food, beverage, supply, utility, and labor costs.
  • Complete financial, personnel, and payroll administrative duties accurately, on time, and in accordance with company policies and procedures.
  • Ensure and enforce standards for service efficiency, sanitation, training, and safety.
  • Ensure compliance with operational standards, company policies, and applicable federal, state, and local laws and ordinances.
  • Estimate and calculate labor, food, and beverage costs.
  • Provision and purchase supplies efficiently, maintain appropriate par levels, and manage inventory and receiving.
  • Coordinate the production of events and functions.
  • Be able to perform the responsibilities of each kitchen position.
  • Oversee station setup and production of menu items.
  • Ensure proper plate presentation and compliance with product specifications and recipe guidelines.
  • Manage ticket times, product quality and consistency, and waste prevention; ensure products meet specifications and quality standards.
  • Maintain regular kitchen cleaning schedules and ensure food is stored or disposed of properly.
  • Complete culinary schedules accurately in accordance with forecasted business volume.
  • Direct employee hiring, supervision, development, and, when necessary, termination.
  • Develop employees through ongoing feedback, coaching, performance expectations, and performance reviews.
  • Conduct orientation, explain the PopStroke philosophy, and oversee new-employee training.
  • Follow safety and sanitation practices and report accidents.
  • Investigate and resolve complaints about food quality and service or issues on the golf courses.
  • Immediately rectify or report unsafe working conditions, accidents, operational needs, and equipment or kitchen areas requiring repair.
  • Maintain security procedures that protect employees, guests, and company assets; promote a safe work environment and promptly complete accident reports when a guest or employee is injured.
  • Follow company policies and procedures in the Employee Handbook.
  • Perform other duties as assigned or determined by the General Manager and work with a sense of urgency.
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