Kitchen Manager

P.F. Chang's•Lubbock, TX

About The Position

The salaried, full-time Executive Chef/Kitchen Manager is a hands-on culinary and operational leader who helps lead the restaurant and deliver P.F. Chang’s Guest-led Pan-Asian dining experience. In partnership with the Operating Partner, the role guides front-of-house and back-of-house teams, with a particular focus on kitchen operations and performance, while developing talent and delivering strong results for Guests, Team Members, and the business. The position is anchored in the company’s PRIDE values: Passion, Respect, Innovation, Discipline, and Excellence. The Kitchen Manager leads restaurant operations, food and beverage quality, Guest service, food safety, sanitation, staffing, financial performance, and community engagement. The role uses forecasting, sales analysis, inventory management, operational reporting, POS, scheduling, and other business systems to improve results. The position requires flexible availability across days, evenings, nights, weekends, holidays, and other shifts needed for business demands, and regular leadership presence throughout the restaurant.

Requirements

  • 3–5 years of restaurant management experience with leadership responsibility for restaurant and culinary operations, financial performance, team development, and Guest experience.
  • Ability to thrive in a fast-paced environment, exercise sound judgment, lead cross-functional teams, and develop leaders and Team Members.
  • Proven ability to drive sales growth, meet KPI and EBITDA targets, and identify local growth opportunities.
  • Strong kitchen operations and food production knowledge, including experience with food quality, inventory management, cost of goods, and P&L management.
  • Proficiency with POS, corporate software, delivery, inventory, and reservation platforms.
  • Maintain required Food Protection Manager, Alcohol Manager, and applicable state and local food safety certifications.
  • Complete company-required training accurately and on time.
  • Possess and maintain a valid driver’s license.
  • Perform essential job functions with or without reasonable accommodation.
  • Stand and walk for extended periods; reach, bend, stoop, kneel, crouch, balance, and move throughout restaurant work areas.
  • Regularly lift, carry, push, pull, and transport up to 30 pounds and occasionally up to 50 pounds.
  • Work around heat, steam, smoke, cold and freezer temperatures, and moderate noise.
  • Maintain regular, predictable attendance and flexible availability for days, evenings, nights, weekends, holidays, and other shifts needed to support business demands.

Nice To Haves

  • General Manager experience preferred.

Responsibilities

  • Lead restaurant operations across hospitality and culinary; recruit, hire, onboard, coach, develop, and retain Team Members, build leadership bench strength, and foster an inclusive, accountable workplace.
  • Lead the restaurant in the Operating Partner’s absence.
  • Set standards for food and beverage quality, recipe adherence, presentation, responsible alcohol service, and Guest satisfaction.
  • Lead menu and limited-time-offer rollouts, kitchen efficiency, inventory and cost controls, and team training on culinary and beverage systems.
  • Create personalized, Guest-led experiences; monitor feedback, resolve concerns with empathy, and coach teams to deliver consistent service and brand standards.
  • Maintain a clean, safe, organized, and Guest-ready restaurant through inspections, food safety and sanitation practices, preventive maintenance, and team coaching.
  • Follow company and regulatory standards, protect company assets, and lead responses to safety, facility, and other operational incidents.
  • Manage labor, food, beverage, and controllable expenses; use forecasting, sales analysis, inventory management, and operational reporting to identify opportunities and improve results.
  • Drive sales and profit growth through sound business judgment and disciplined execution, including effective use of POS, scheduling, inventory, and reporting systems.
  • Build local community relationships and represent the P.F. Chang’s brand; support fundraising and community programs, including Dine to Donate events and the Lucky Cat Assistance Fund.
  • Perform duties that may include shift coverage, bank deposits, local restaurant marketing activities, training and business meetings, and travel between restaurant locations as needed.

Benefits

  • Medical, dental, and vision benefits
  • 401(k)
  • Paid time off
  • Monthly and quarterly performance bonuses
  • Paid management training and career development
  • Employee referral bonuses
  • Exclusive employee discounts
  • Financial assistance through the Lucky Cat Fund for qualifying Team Members experiencing hardships
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