Kitchen Manager

Tailwind Deli News & Gifts•Wilmington, NC

About The Position

Tailwind Concessions is seeking an experienced Kitchen Manager passionate about preparing quality food, leading a high-performing team, and delivering a memorable culinary experience for travelers. The Kitchen Manager partners with the General Manager to lead kitchen operations and staff, maintain food quality and service standards, and support a positive guest experience. The role involves maintaining inventory and equipment, controlling costs and losses, and ensuring responsible and legal alcohol service. The position requires at least 40 hours per week, with some weekend days and morning and evening work.

Requirements

  • At least 2 years of culinary experience; kitchen management experience is preferred.
  • ServSafe certified.
  • Must be able to pass a background check.
  • Able to stand for long periods, at least 8 hours per day.
  • Able to reach, bend, and frequently lift up to 50 pounds.
  • Able to work at least 40 hours per week.
  • Some weekend days, mornings, and evenings are required.

Nice To Haves

  • Kitchen management experience.

Responsibilities

  • Partner with the General Manager to lead the team.
  • Train, supervise, and coach kitchen staff to deliver consistent food quality and great service.
  • Communicate information to kitchen staff.
  • Assist with scheduling kitchen staff and assigning work.
  • Promote a positive guest experience and resolve issues professionally and quickly.
  • Monitor and take action to ensure food quality and service standards are met.
  • Monitor food preparation and ensure consistent quality, taste, and presentation.
  • Minimize loss and misuse.
  • Ensure safe, responsible, and legal serving of alcoholic beverages.
  • Ensure equipment is maintained according to the restaurant safety and preventive maintenance program.
  • Maintain stock levels by calculating inventory, ordering and retrieving supplies, and stocking them.
  • Evaluate the cost effectiveness of all aspects of operations.
  • Perform other duties as assigned.

Benefits

  • Paid time off (PTO).
  • Paid training.
  • Employee discount.
  • 401(k) with company matching.
  • Health, dental, and vision benefits offered to full-time employees.
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