Kitchen Manager

The Cheesecake Factory•Richmond Heights, MO

About The Position

At The Cheesecake Factory, the Kitchen Manager leads culinary operations in a high-sales, full-service restaurant serving a menu of more than 250 made-from-scratch items. The role uses established systems and standards to ensure consistent recipe execution, cooking methods, and plate presentation, while delivering memorable guest experiences and maintaining operational excellence, efficiency, and profitability. The Kitchen Manager manages, coaches, and develops a culinary team of 30 or more employees, promotes a positive and inclusive high-performance culture, and supports team members’ development into future culinary leaders. The position also monitors financial performance and ensures compliance with food safety, sanitation, and operational standards.

Requirements

  • At least 3 years of culinary management experience; high-volume, full-service, scratch-kitchen experience is preferred.
  • Experience supervising 30 or more team members per workgroup.
  • Strong leadership, coaching, and communication skills.
  • Demonstrated financial acumen, including profitability, cost of goods, and labor management.
  • Proficiency in Microsoft Office Suite.
  • Ability to read, write, and communicate in English.
  • Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.
  • Ability to stand for 10 or more hours per shift.
  • Ability to work 50–60 hours per week.

Nice To Haves

  • ServSafe certification.
  • Applicable state or local licenses.
  • High-volume, full-service, scratch-kitchen culinary management experience.

Responsibilities

  • Lead daily culinary restaurant operations in a high-sales, full-service environment.
  • Manage, coach, and develop teams of 30 or more employees.
  • Promote high standards through scratch-kitchen execution and culinary excellence.
  • Monitor and drive financial performance, including labor management, recipe adherence, portion control, and waste management.
  • Hire, train, retain, and develop team members into future culinary leaders.
  • Ensure compliance with food safety, sanitation, and operational standards.
  • Maintain a positive, inclusive, high-performance culture.
  • Communicate effectively with team members, guests, and team leadership.
  • Uphold brand standards and deliver memorable guest experiences.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible healthcare spending account.
  • Company-paid life insurance, short-term disability, and long-term disability.
  • Employee assistance program.
  • Paid vacation and sick time.
  • 401(k) with company match.
  • Quarterly performance bonus.
  • 25% discount for your party when dining as a guest.
  • Tuition assistance.
  • Career growth opportunities.
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