Kitchen Manager

Good Food Holdings Companies•Seattle, WA

4d•$29 - $30

About The Position

The Kitchen Manager is a key leader in the Prepared Foods Department, assisting the Prepared Foods Team Leader and Assistant Team Leader with product management, food safety, quality control, merchandising, sales generation, gross margins, labor and general expense control, personnel development, customer service, and profitability within production. The role also educates guests and team members about product selections, recipe ideas, and meal solutions, and leads Prepared Foods Team Members working in production. The role includes completing a 24–32-hour Prepared Foods training program, which begins immediately after orientation at a designated Metropolitan Market training store. The Kitchen Manager helps develop product displays, oversees preparation and recipe compliance, manages ordering and inventory, maintains stocking and rotation standards, coordinates daily production work, supports promotions, and ensures food-safety and sanitation compliance. The position trains team members and provides performance feedback and coaching.

Requirements

At least two years of chef, sous chef, or direct kitchen management experience.
At least three years of customer service experience.
Ability to prioritize multiple tasks and produce quality work within deadlines; a sense of urgency is required.
Strong time-management and organizational skills.
Self-motivation, initiative, and problem-solving ability.
Ability to positively affect sales generation and manage expenses.
Strong knowledge of food safety, HACCP and Department of Health guidelines, inventory and portion control, gross profit, and labor percentages.
Comprehensive product knowledge and a history of using that knowledge to train team members and serve guests effectively.
Strong knowledge and understanding of food, including ingredients, applications, pronunciations, and culinary skills; genuine passion for food.
Effective leadership skills, proven ability to work as a team member, and ability to delegate and follow through.
Strong interpersonal and oral communication skills and effective written communication skills.
Ability to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

One year of supervisory experience overseeing five or more team members in a food service environment.

Responsibilities

Complete the Prepared Foods training program.
Assist department leaders with developing and maintaining product displays that encourage guest interest and buying.
Ensure production proficiency and compliance with preparation guidelines and recipes, including consistency, quality, freshness, portion control, and proper labeling.
Order products needed for production and maintain inventory levels that support merchandising and sales growth.
Control inventory to minimize unnecessary costs, including supply costs.
Participate in determining order quantities and cost of goods, and interact with vendors as needed.
Maintain stocking standards and product quality, following rotation procedures and incorporating cleaning into stocking and rotation work.
Coordinate daily production projects and activities with department leaders and ensure tasks are completed correctly and on time.
Lead and participate in product promotions and focused merchandising activities.
Follow food safety and sanitation requirements; apply HACCP and Department of Health guidelines and share this knowledge with team members.
Train team members and provide performance feedback and coaching.
Educate guests and team members about product selections, recipe ideas, and meal solutions.
Lead Prepared Foods Team Members working in production.