Kitchen Manager

Principle Bussiness Enterprises•Dunbridge, OH
•Onsite

About The Position

Principle Business Enterprises (PBE) is seeking a Kitchen Manager to lead the overall operation of its onsite café. The role oversees people leadership, administration, inventory and purchasing, compliance, the associate experience, and food-related Life Uplifted programs. The Kitchen Manager directly supervises the café team and partners with the Lead Cook to deliver consistent daily operations, food quality, and service, while providing hands-on preparation and production support when needed. The schedule is 9:00 a.m. to 5:00 p.m. The position manages the café’s employees, daily operations, budget, point-of-sale system, purchasing, inventory, vendor relationships, and internal catering requests. It also leads associate-focused food programs, maintains food safety and sanitation compliance, and identifies improvements to service, workflow, cost management, quality, and the café experience. The Kitchen Manager maintains knowledge of recipes, production flow, kitchen equipment, and service routines to cover operations or daily production coordination when necessary. PBE describes itself as a family-run, value-driven organization committed to improving lives, with more than 60 years serving the healthcare field and more than 30 years as a pioneer in incontinence and moisture management solutions. The company emphasizes safety, quality, teamwork, and continuous improvement. Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available. PBE is an equal opportunity employer and provides reasonable accommodations throughout the application and hiring process.

Requirements

  • High school diploma or equivalent required.
  • Prior experience leading employees in food service, hospitality, retail, or a similar service operation.
  • Experience with scheduling, coaching, inventory, ordering, vendors, budgets, and administrative responsibilities.
  • Working knowledge of food safety, sanitation, and commercial kitchen practices.
  • Current ServSafe Manager or comparable food safety certification, or ability to obtain one within a company-defined timeframe.
  • Strong organization, communication, problem-solving, and customer service skills.
  • Welcoming, collaborative approach and alignment with PBE’s Core Values: Customer Focus, Continuous Improvement, Teamwork, Commitment, Engagement, Growth & Development, and Excellence.
  • Ability to stand for extended periods and regularly reach, bend, stoop, kneel, and crouch.
  • Ability to safely lift, carry, and move up to 50 pounds.
  • Ability to work safely around commercial kitchen equipment, heat, cold storage, and cleaning products.
  • Ability to maintain food-service hygiene standards and wear required personal protective equipment, including non-slip footwear.
  • Must be authorized to work for any employer in the United States.

Nice To Haves

  • Associate degree or relevant certification.
  • Experience managing food-service programs, internal catering, or employee-focused hospitality programs.
  • Experience implementing new services or continuous improvement initiatives.

Responsibilities

  • Directly supervise the Lead Cook and all Food Services Associates.
  • Lead hiring, onboarding, scheduling, training, coaching, performance feedback, development, and accountability for the café team.
  • Establish expectations, reinforce service and food safety standards, and promote a respectful, engaged, team-oriented environment.
  • Plan staffing and coverage for daily operations, absences, events, and changing business needs.
  • Partner with the Lead Cook on skills training, performance observations, and associate development.
  • Oversee daily café operations, service levels, workflow, cleanliness, and readiness across service areas and shifts.
  • Maintain department schedules, records, procedures, purchasing documentation, expense reporting, and other administrative materials.
  • Manage the café budget and monitor purchasing, food costs, supplies, waste, and operating expenses.
  • Manage the café POS system, including product setup, pricing updates, troubleshooting, reporting, and coordination with vendors or internal support.
  • Analyze sales, purchasing patterns, and operational trends to develop plans to improve revenue, manage costs, and minimize waste.
  • Coordinate internal catering and food-service requests for meetings, training sessions, events, and company activities.
  • Coordinate equipment maintenance and repairs and ensure operational issues are addressed promptly.
  • Gather associate feedback and use it to improve service, offerings, and the café experience.
  • Manage inventory controls, stock maintenance, ordering, receiving practices, and vendor relationships.
  • Set inventory levels and ordering routines that support reliable service while reducing expiration, overstock, and food waste.
  • Ensure proper food storage, labeling, rotation, and FIFO practices.
  • Partner with the Lead Cook to forecast ingredient needs based on menus, production plans, events, and participation.
  • Lead food-related Life Uplifted programs and initiatives, including planning, communication, implementation, administration, and improvement.
  • Coordinate take-home meals, grab-and-go options, hydration support, special events, and other associate-focused food offerings.
  • Ensure compliance with food safety, sanitation, Department of Health, and company requirements.
  • Maintain required certifications, inspection readiness, and corrective-action follow-through.
  • Identify and implement practical improvements to service, workflow, cost management, quality, and the associate experience.
  • Maintain working knowledge of daily recipes, production flow, kitchen equipment, and service routines to support or lead operations as needed.
  • Provide hands-on food preparation, cooking, service, or coverage as needed.
  • Take on daily production coordination when the Lead Cook is unavailable.

Benefits

  • Excellent health benefits, including free access to onsite and local health clinics.
  • Paid personal and vacation time.
  • Annual profit-sharing bonus.
  • 401(k) plan with company match.
  • Company-paid disability insurance.
  • Company-paid life insurance.
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