Kitchen Director

Cooper Connect•Opelousas, LA

15h•Onsite

About The Position

The Kitchen Director is responsible for ensuring that our guests and team members have a great experience each and every day at Chick-fil-A. They coach and develop Kitchen Operations Leaders & Team Leaders to achieve their goals and make sure the Kitchen team has the systems in place to perform their jobs with excellence. They are responsible for everything that takes place in the kitchen, leading and developing those that report to them. Casting our vision: To be the world’s most caring company. Living out our purpose: We are F.A.S.T. (Focus on the Guest First, Attention to Detail, Sense of Urgency, Think Food Safety). Ensuring that our team members are treated with honor, dignity, and respect.

Requirements

2 years of Leadership experience
Experience in training, coaching or teaching
Assertive & friendly personality
Passion for Chick-fil-A's values

Nice To Haves

Bachelor's Degree (preferred)
Hospitality experience (preferred)

Responsibilities

Make sure that the team is calibrated on all Chick-fil-A standards and procedures, as they are introduced.
Oversees Food Cost and responsible for ensuring we hit our target IPO
Oversees Inventory through truck orders, weekly spot counts, and end of month count. Ensures the kitchen is always organized for optimal performance.
Oversees speed of service, ensuring that we deliver a high quality product in a quick manor.
Works with Kitchen Operations Leads to track their goals and results and how to effectively communicate these with the team.
Coach and mentor Operations Leads, Team Leaders, Trainers, and Team Members for improved work performance. Help lead monthly meetings with the kitchen leadership team.
Identify and develop talent among team members through leadership development.
Be a part of cultivating a culture of honor, dignity, and respect
Oversees overall kitchen cleanliness and maintenance. Ensures all equipment is properly maintained and in working order at all times.
Execution of huddles to ensure all team members are on the same page.
Ensure Morning, Transition, and Closing checklists are completed. Help the team keep score of how they are doing.
Work closely with fellow Directors in ensuring all areas of the business are flowing well together and acting as one team.
Walk with Quality Improvement Visits and EcoSure Food Safety Audits during our assessments if present.
Hold team members’ accountable to all handbook policies & procedures.
Responsible for overall health of the Kitchen and that we are growing with the needs of the business.
Responsible for our food donation participation and accurate tracking with Shared Table.