Kitchen Cashier
About The Position
Mendocino Railway is looking for a dependable, friendly, and guest-focused individual to join the crew as a Kitchen Cashier. This role will greet guests, accurately process food and beverage orders and payments, maintain an organized and clean service area, and help ensure a positive guest experience. This position operates in a fast-paced food service and commercial kitchen environment. Team members are expected to maintain professionalism, cleanliness, food safety, and excellent customer service standards at all times. This is a part-time position and includes working evenings, weekends, and holidays.
Requirements
- Previous cashier, restaurant, food service, retail, or customer service experience preferred.
- Valid Food Handler Certification preferred or ability to obtain.
- Experience operating a POS system preferred.
- Strong customer service and interpersonal skills.
- Ability to accurately process transactions.
- Strong verbal and written communication skills in the English language with ability to communicate clearly and professionally with guests and coworkers.
- Ability to work effectively in a fast-paced environment.
- Strong work ethic, dependability, and attention to detail.
- Ability to follow directions and work effectively as part of a team.
- Strong organizational and time-management skills.
- Ability to multitask effectively during busy service periods.
- Ability to stand for extended periods and perform the physical requirements of the position.
- Flexible availability, including weekends, evenings, holidays, and special events.
- Positive attitude and willingness to assist with kitchen and food service duties as needed.
- Pre-employment drug screen (including cannabis) and criminal background check required prior to hiring.
- Must be available to work weekends, evenings, and holidays.
Responsibilities
- Greet guests in a friendly and professional manner and provide excellent customer service.
- Accurately take and enter food and beverage orders into the point-of-sale (POS) system.
- Process credit card transactions accurately.
- Maintain accountability for payments and report discrepancies to management.
- Answer guest questions regarding menu items, pricing, ingredients, and available food and beverage options.
- Communicate guest orders clearly and accurately to kitchen staff.
- Verify orders for accuracy and completeness before providing them to guests.
- Assist with packaging, organizing, and distributing food orders.
- Maintain cleanliness and organization of service areas.
- Restock utensils, napkins, condiments, beverages, and other service supplies as needed.
- Assist with basic food preparation, stocking, and kitchen support duties as assigned.
- Follow food safety, sanitation, and proper food-handling procedures at all times.
- Assist with opening and closing procedures, including preparing and cleaning the cashier/service area.
- Support kitchen staff and management during high-volume service periods.
- Assist with special events and other food service operations as needed.
- Respond professionally to guest questions or concerns and escalate issues to management when appropriate.
- Follow all applicable health and safety laws, regulations, standards, and company policies.
- Communicate effectively with guests, crew members and supervisors to ensure seamless service.
- Ensure the safety and comfort of all passengers.
- Perform other duties as assigned.
Benefits
- Paid sick leave
- 401(k) retirement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
