Kitchen & Bath Designer - Machias
Viking Inc•Machias, ME
•$45,000 - $60,000•Onsite
About The Position
This role is responsible for representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient, and friendly service. The position also involves coordinating, setting expectations, and motivating kitchen department personnel around sales and training processes.
Requirements
- Ability to read, write, and speak in English
- Able to complete basic math and measurement skills
- Proficient with Microsoft Office products
- 1-2 years of experience in 20/20 design software
- 1-2 years of Kitchen and Bath design experience
- Detail oriented
- Self-motivated and have a strong work ethic
- Ability to work independently and within a team setting
- Communication (verbal communication, persuasive impact, listening, written communication)
Responsibilities
- Provide a high level of customer service to ensure clients complete satisfaction
- Follow up on quotes, outstanding orders, etc
- Develop relationships with customers responding to their questions efficiently and courteously
- Process orders in person, on phone or via email
- Efficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction
- Discussing features and benefits of products and services
- Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
- Answering incoming phone calls and emails to assist customers in a timely manner
- Accepting payment and applying it to the appropriate customer account
- Visiting jobsites for measures and design
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
